International Voice Process hiring Customer Service Executive(Gurgaon)
1 week ago
International Process is hiring for the Customer Service Executive.
Post: Customer Service Executive / Customer Support Executive (Voice Process)
Process:- Voice Process (Voice Process)
Note:- Work From Office.
Salary :- 2 Lack CTC to 4.30 Lack CTC
Experience :- 0 to 1 Year or Fresher can apply.
Language Mandatory:-
Hindi & English Communication.
Roles and Responsibilities
- This is a premium Voice process for enterprise business of our telecom partner
(Customer Service) - Grad with Relevant experience (Voice Customer service Exp) mandate .
- Flexible to work in any shift Rotational .
- Working days 5 days working
- Candidate should be Ok with Rotational Offs. Ok with travelling on their own and should be ok even if Sunday is not a fixed Off / Week off.
- Customer Interaction: Engage with business owners through calls and provide support for managing and optimizing their digital ad accounts.
- Ad Management Support: Assist clients in setting up, monitoring, and managing their online advertising campaigns across various platforms.
- Consultative Approach: Offer expert advice on ad strategies, suggest improvements, and help clients achieve their business goals effectively.
- Customer Support: Provide troubleshooting and technical assistance related to ad accounts, ensuring smooth client experiences.
- Flexible Shift Support: Work in shifts as required and be adaptable to client needs in a 24/7 operation environment.
Note:- 5 days Working and 2 Week Rotational Off
24/7 Rotational Shifts (Male & Female both)
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