Support Engineer – SAP QM
2 days ago
Job Title: Support Engineer – SAP QM & PM
Experience: 1–2 Years
Location: Bangalore (5 Days Onsite at Client Location)
Job Overview:
We are seeking a motivated L1 Support Engineer to provide first-level support for SAP Quality Management (QM) and Plant Maintenance (PM) modules. Ideal for candidates with basic SAP configuration knowledge, SAP S/4HANA certification, and 1–2 years of experience in a support role.
Key Responsibilities:
- Provide first-level support for SAP QM and PM modules.
- Troubleshoot and resolve day-to-day SAP user issues or escalate as needed.
- Perform basic SAP configuration tasks in QM and PM.
- Maintain accurate documentation of incidents and resolutions.
- Ensure SLA compliance for support tickets using a ticketing system.
- Work closely with end-users to resolve SAP-related queries.
- Stay updated on SAP S/4HANA advancements and attend trainings.
- Follow standard operating procedures and company policies.
Key Skills & Qualifications:
- SAP S/4HANA (2020 or newer) certification
- Basic knowledge of SAP QM & PM configuration
- Strong problem-solving and analytical skills
- Excellent communication and team collaboration
- 1–2 years of SAP support experience
- Quick learner with the ability to adapt to new technologies and processes
Job Types: Full-time, Permanent
Pay: ₹300, ₹800,000.00 per year
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