Chat Support
2 days ago
About the Role
We are looking for a motivated and versatile individual to join our team as a Chat Support &
Marketing Executive. The role involves managing customer communications, assisting with
social media and influencer activities, and supporting various operational tasks to help the
business run smoothly. This position is ideal for someone proactive, organized, and eager to
learn in a fast-paced environment.
Key Responsibilities
• Respond to and manage customer queries via chat support professionally and
promptly.
• Assist in social media marketing, content posting, engagement, and influencer
collaborations (not ad campaigns).
• Maintain records, reports, and data management on Excel.
• Support operational tasks as needed, including coordination, follow-ups, and general
administrative duties.
• Collaborate with the team and take initiative to learn new skills.
Requirements
• Strong communication skills (written & verbal) with good proficiency in English.
• Good knowledge of social media platforms (Instagram, Facebook, etc.) and
engagement strategies.
• Proficiency in MS Excel (basic functions, data entry, reports).
• Enthusiastic, proactive, and open to learning multiple aspects of the business.
• Ability to multitask, organize work, and manage responsibilities efficiently.
Nice to Have
• Prior experience in customer support, social media coordination, or operational
tasks.
• Familiarity with influencer marketing or community management.
Location: Ganesh Glory 11, Gota, Ahmedabad
Employment Type: Full-time
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