Travel Consultant
1 week ago
We are hiring Travel Consultant for a leading Tourism Brand
Job Description
Assist clients in finding the best international and domestic travel deals tailored to their specific needs.
Handle client requests including reservations, transfers, changes, and cancellations; provide alternative travel options when necessary. Book domestic and international reservations for air travel, rail tickets, hotel accommodations, and car rentals.
Adhere strictly to Service Level Agreements (SLAs) to ensure timely and accurate service delivery.
Monitor and manage queues in the Amadeus global distribution system (GDS) to maintain high-quality service standards.
Stay informed about airline rules, regulations, and current developments affecting travel industry trends.
Collaborate effectively with interoffice departments to fulfill client requirements, including Management Information Systems (MIS) support.
Assist finance department in client debt recovery processes as required.
Proficiency in Amadeus is mandatory; experience with Implant travel management systems is advantageous.
Hands-on experience with international fares, routings, and visa processing knowledge is essential.
Create day by day tailored itineraries to suit clients needs.
Role Responsibilities
Proven experience as a Travel Consultant in the travel industry.
In-depth knowledge of Amadeus GDS and proficiency in using it to manage bookings.
Strong understanding of international fares, routings, and visa processing requirements.
Excellent communication skills, both verbal and written, with a customer-oriented approach.
Ability to work effectively in a fast-paced environment while maintaining attention to detail.
Strong problem-solving skills and ability to adapt to changing situations.
Bachelor s degree in Travel and Tourism or hospitality, Business Administration, or relevant field is preferred.
IATA certificate desirable and would add advantage.
Work Perks - What s in it for you:
We offer some great employee benefits and perks outside of the norm. Incentives, bonus, free travel and holiday tours, discounted travel components fo your family members, commission on sale, gym/entertainement membership.
Great place to work - Recognized as a top workplace for 4 consecutive years, which is a testimonial of our commitment towards our people
Wellbeing Focus - We take care of our employee with comprehensive medical coverage, accidental insurance, and term insurance for the well being of our people
Paternity Leave: We ensure that you can spend quality time with your growing family
Travel perks : Youll have access to plenty of industry discounts to ensure you continue to broaden your horizons
A career, not a job : We believe in our people brightness of future. As a high growth company, you will have the opportunity to advance your career in any direction you choose whether that is locally or globally
Reward Recognition : Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it
Love for travel : We were founded by people who wanted to travel and want others to do the same. That passion is something you can t miss in our people or service.
Work Location : Madipakkam, Chennai.
For more details contact us at /
Skills: travel & tourism,tourism management,gds,amadeus,management,fares,travel,processing
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