Product Analyst

Product Analyst - (DE Commercial Operations)

ABOUT TIDE

At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.

Tide is transforming the small business banking market with over 1.6 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money.

Tide facts:

• Tide is available for UK, Indian, German and French SMEs
• Over 1.6 million members: 800,000 UK and 800,000 in India and growing rapidly
• Over $200 million raised in funding
• Over 2500 Tideans globally - we're diversity champions
• We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, India

ABOUT THE ROLE

We're looking for a data-driven Product Analyst to join Tide's Germany Country Operations team. You'll play a key role in maintaining and improving our German product portfolio across all offerings to members.

Working closely with Germany's senior leadership, developers, product managers, and Country Commercial Managers, you'll build visibility through dashboards, and drive operational excellence in the market.

• Analysing operational performance, tracking business metrics, and identifying root causes of inefficiencies.
• Building and maintaining dashboards to track performance, ensure transparency, and enable data-driven decisions.
• Owning and delivering cross-functional data projects across business units, related to the German Market.
• Monitoring and reporting on process and product performance, ensuring swift corrective actions when needed.
• Managing and resolving escalations related to product performance.

WHAT WE ARE LOOKING FOR

• Have 3 years of experience in Product/ Commercial Analytics, preferably within digital or Fintech products
• Strong SQL/Python proficiency
• Are proactive, resilient, and detail-oriented, with a strong drive to improve processes.
• Experience capturing stakeholder requirements across various levels of seniority and functions and building appropriate analytical solutions
• Comfortable in leading and solving vague and ambiguous problems with minimal guidance
• Good communication and presentation skills and skilled in translating complex data analysis into insights presentable to business users
• You have a strong ownership mindset, you take initiative in spotting opportunities and finding ways to solve challenges with data; you don't wait for things to be told to you
• You form relationships within the business in order to help with the adoption of data driven decision making

WHAT YOU'LL GET IN RETURN

• Competitive salary
• Self & Family Health Insurance
• Term & Life Insurance
• OPD Benefits
• Mental wellbeing through Plumm
• Learning & Development Budget
• WFH Setup allowance
• 25 Annual leaves
• Family & Friendly Leaves

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members' diverse needs and lives.

We are One Team and foster a transparent and inclusive environment, where everyone's voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard.

Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:

• Tide does not charge any fees at any stage of the recruitment process.
• All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
• Communication from Tide will only come from an official email address.
• Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.

If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.

You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.

Experience LevelMid Level

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