Virtual WALK For AR Callers

2 weeks ago

Chennai, Tamil Nadu, India NTT DATA, Inc. Full time ₹ 3,00,000 - ₹ 4,50,000 per year

In these roles you will be responsible for:

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables.

  • Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
  • • Analyzing medical insurance claims for quality assurance
  • • Resolving moderately routine questions following pre-established guidelines
  • • Performing routine research on customer inquiries.
  • • Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team.

Requirements for this role include:

2025 passed outs who got the results are also eligibile to apply .No standing arrears is mandatory.

  • Ability to work regularly scheduled shifts from Monday-Friday 8:30PM to 5:30AM or 10:30PM to 7:30AM.
  • • High school diploma
    • 1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
  • • 0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English.
  • • 0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions
  • *** The shift timings can be changed as per client requirements.
  • Additionally, resources may have to do overtime and work on weekends basis business requirement.
  • *** All new hires will be required to successfully complete our Orientation/Process training classes and demonstrate proficiency of the material.

INTERESTED PLEASE JOIN THE BELOW LINK ON 1ST SEP ( MONDAY ) AT 2.30PM

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Join the meeting now

Meeting ID:

Passcode: N27ai2SW

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