Content Writer

1 week ago

Ahmedabad, Gujarat, India TRooTech Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Job Summary

We are seeking a skilled and detail-oriented
Technical Content Writer
to join our dynamic team. As part of a service-based IT company, you will be responsible for creating engaging, clear, and accurate technical content that communicates our IT solutions and services to both technical and non-technical audiences. The ideal candidate has a strong understanding of IT services and the ability to translate complex technical concepts into user-friendly content.

Key Responsibilities

  • Write and develop high-quality technical content, including:
  • Service and solution descriptions (cloud, cybersecurity, DevOps, etc.)
  • Blog posts, whitepapers, case studies, and technical articles
  • Website landing pages and product/service copy
  • User guides, FAQs, knowledge base articles
  • RFPs, proposals, and other business documents
  • Collaborate with technical teams (engineers, developers, solution architects) to gather and verify technical information.
  • Translate complex IT concepts into clear, concise, and customer-friendly content.
  • Ensure content aligns with the brand's tone, voice, and strategic goals.
  • Research current industry trends, competitor services, and emerging technologies.
  • Apply SEO best practices to all digital content.
  • Review, edit, and proofread content to ensure quality, consistency, and accuracy.
  • Maintain and update existing documentation to reflect new features and service changes.

Requirements

  • 2–5 years of proven experience as a Technical Content Writer, preferably in the IT services industry.
  • Strong understanding of IT service offerings such as:
  • Cloud computing (AWS, Azure, GCP)
  • Cybersecurity
  • DevOps and automation
  • Managed IT services
  • IT consulting and infrastructure solutions
  • Excellent written and verbal communication skills.
  • Ability to adapt writing style for different audiences and channels.
  • Familiarity with SEO principles and content management systems (e.g., WordPress).
  • Proficient in tools such as Microsoft Office, Google Docs, Confluence, Jira, or similar.

Preferred Qualifications

  • Bachelor's degree in Computer Science, Information Technology, Communications, English, or a related field.
  • Experience working with B2B IT companies or MSPs (Managed Service Providers).
  • Understanding of ITIL, Agile, or other IT frameworks is a plus.
  • Basic knowledge of programming or scripting languages (e.g., Python, JavaScript) is an advantage.

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