Customer Service Investigator

2 weeks ago

Gurgaon, Haryana, India NTT DATA, Inc. Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Were Hiring: Customer Service Investigator (Full-Time, Permanent)

Location: Gurgaon Sector-48 (Work from Office)

 5 Days Working (Rotational Shifts)

Are you passionate about solving customer challenges and ensuring exceptional experiences? Join us as a Customer Service Investigator (CSI), where youll act as a vital link between customers and internal teams.

What Youll Do:

• Manage and resolve customer escalations for the Brand.

• Track, report, and analyze escalation trends.

• Provide customer-friendly solutions and updates.

• Collaborate across departments to ensure timely resolution.

• Manage offline queues within SLA timelines.

What We're Looking For:

• Strong background in customer service & escalation handling.

• Excellent communication, problem-solving, and time management skills.

• Confidence, flexibility, and a proactive approach to customer issues.

• If you're ready to take ownership of escalations, think outside the box, and represent a trusted brand with professionalism and care, we'd love to hear from you

  • Customer Service

    1 week ago

    Gurgaon, Haryana, India RBS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join us as a Customer Service & Operations Analyst in Anti-Money LaunderingWorking with a supportive and collaborative team, you'll be helping us with anti-money laundering (AML) activitiesYou'll be investigating queries, supporting business processes and procedures, and understanding the needs of our customers and the businessThis role offers great career...

  • Customer Service

    2 weeks ago

    Gurgaon, Haryana, India RBS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join us as a Customer Service & Operations AnalystWe'll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesYou'll be able to showcase your knowledge and enthusiasm as you deal...

  • Customer Service

    14 hours ago

    Gurgaon, Haryana, India RBS Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    RequiJoin us as a Customer Service & Operations AnalystWe'll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesYou'll be able to showcase your knowledge and enthusiasm as you...

  • Customer Service

    2 weeks ago

    Gurgaon, Haryana, India RBS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join us as a Customer Service & Operations AnalystIn this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesThis is an opportunity to be recognised as a...

  • Customer Service

    7 days ago

    Gurgaon, Haryana, India RBS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join us as a Customer Service & Operations AnalystIn this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesThis is an opportunity to be recognised as a...

  • Customer Service

    2 weeks ago

    Gurgaon, Haryana, India RBS Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join us as a Customer Service & Operations AnalystIn this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesThis is an opportunity to be recognised as a...

  • Customer Service

    1 week ago

    Gurgaon, Haryana, India NatWest Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Join us as a Customer Service & Operations AnalystIn this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needsYou'll be liaising with customers and businesses to accurately collect information in order to solve their queriesThis is an opportunity to be recognised as a...

  • Customer Service

    2 weeks ago

    Gurgaon, Haryana, India NatWest Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Careerfair 3.0 – Customer Service & Operations Analyst Join us as a Customer Service & Operations AnalystIn this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needs You'll be liaising with customers and businesses to accurately collect information in order to solve...

  • Customer Service

    1 week ago

    Gurgaon, Haryana, India NatWest Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Customer Service & Operations Analyst DSARS Join us as a Customer Service & Operations Analyst for DSARsWe'll look to you to respond to Data Subject Access Requests (DSARs) from customers promptly within in agreed timelines This is an opportunity to make a positive impact to our customers and colleagues as you deliver successful outcomes through...

  • Customer Service Executive

    4 days ago

    Gurgaon, Haryana, India Cubnet service Full time ₹ 3,12,000 - ₹ 4,24,000 per year

    Customer Support ExecutiveAny Graduate can applyMin 6 Months experience is requiredInternational Voice Process/Chat processExcellent communication Required(No Avg.)Work from office5 Days working,Rotational Shift(Includes night shifts too) and Rotational offsSalary- 30k-37k CTCImmediate Joiners OnlyVirtual interviewReach Us Job Types: Full-time, Permanent,...