
Jewellery Sales Executive
2 days ago
Job Summary:
We are looking for a motivated and customer-oriented Jewellery Sales Executive to join our team. The candidate will be responsible for driving sales, providing excellent customer service, and ensuring a memorable shopping experience for our clients.
Key Responsibilities:
- Greet and assist customers in selecting jewellery based on their preferences and requirements.
- Develop in-depth knowledge of jewellery products, including gold, diamond, silver, and gemstones.
- Demonstrate product features, explain quality, purity, designs, and pricing.
- Achieve individual and store sales targets.
- Handle billing, payments, and documentation accurately.
- Build and maintain long-term relationships with clients to encourage repeat business.
- Maintain the display of jewellery, ensuring cleanliness, attractiveness, and security.
- Stay updated on industry trends, market demand, and competitors.
- Assist in stock management and inventory control.
- Handle customer queries, complaints, and after-sales service politely and efficiently.
Requirements:
- Proven experience in retail sales, preferably in jewellery.
- Strong communication, negotiation, and interpersonal skills.
- Good knowledge of precious metals, diamonds, and gemstones (preferred).
- Ability to handle customers with patience and professionalism.
- Basic computer knowledge for billing & POS systems.
- Attention to detail and a sense of responsibility.
- Flexible to work on weekends and holidays.
Education & Experience:
- Minimum HSC / Graduate degree (preferred).
- 1–3 years of sales experience in jewellery or luxury retail.
Key Skills:
- Customer Service
- Sales & Upselling Techniques
- Jewellery Product Knowledge
- Communication & Persuasion
- Relationship Building
Benefits:
- Attractive salary with incentives/commissions on sales
- Staff discounts on jewellery purchases
- Career growth opportunities
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