Associate-Infrastructure

1 week ago

Hyderabad, Telangana, India Sutherland Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Company Description
Sutherland
is a global provider of business process and technology management services, established in
1986
. The company specializes in
digital transformation
, offering analytics-driven solutions that enhance customer engagement and support the entire customer lifecycle. Sutherland combines
human-centered design
with advanced technologies to create exceptional brand experiences for its clients. Today, it operates in over
20 countries
and employs more than
38,000 professionals
worldwide.

Job Description
We are seeking a detail-oriented and analytical Associate-Infrastructure to join our dynamic IT team in Hyderabad, India. In this role, you will play a crucial part in maintaining and optimizing our organization's IT infrastructure, ensuring smooth operations and supporting our business objectives.

  • Assist in the management and maintenance of network systems, servers, and cloud infrastructure
  • Monitor system performance and troubleshoot issues to ensure optimal functionality
  • Implement and maintain security measures to protect the organization's IT assets
  • Collaborate with team members to design and implement infrastructure improvements
  • Participate in the deployment and configuration of new hardware and software
  • Assist in creating and maintaining documentation for IT processes and procedures
  • Contribute to disaster recovery and business continuity planning
  • Provide technical support to end-users as needed
  • Stay current with emerging technologies and industry best practices

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • 1-3 years of experience in IT infrastructure or a similar role
  • Strong knowledge of network administration and server management
  • Familiarity with cloud computing platforms (e.g., AWS, Azure, Google Cloud)
  • Experience with virtualization technologies
  • Understanding of IT security principles and best practices
  • Excellent troubleshooting and problem-solving skills
  • Basic scripting and automation capabilities
  • Strong attention to detail and analytical thinking
  • Ability to work efficiently in a fast-paced environment
  • Excellent communication and teamwork skills
  • Relevant certifications (e.g., CompTIA Network+, CCNA, Microsoft Certified: Azure Administrator Associate) are a plus
  • Willingness to work flexible hours as required for system maintenance and upgrades

Additional Information
All your information will be kept confidential according to EEO guidelines.

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