Technical Service Specialist

1 week ago

Taiwan, India HUNTSMAN INTERNATIONAL Full time US$ 30,000 - US$ 60,000 per year
Job Description

EHS, ETHICS AND COMPLIANCE:

  • Fully comply with all safety, health and environmental, Ethics and Compliance related to company guidelines and standards.
TECHNICAL CAPABILITY ESTABLISHMENT:
  • Establish self-own technical knowledge or skill via continuous learning, searching, approaching other technical resources and always conducting verification work in lab, machine hall or customer site for those potential assumptions, hypothesis or ideas.
  • Get familiar and skillful with the effects and adoption of the related raw materials, and the operation window of products, processing conditions and machine/ molds.
TECHNICAL DEVELOPMENT AND SERVICE:
  • Identify any new business opportunity and also the detailed requirements and constraints, then influence to gain the opportunity.
  • Lead the technical development/ transfer process, conclude the development strategy with business/ commercial team, and communicate with relevant supporting functions to gain the required resources, targeting to accomplish development plan in the required time frame.
  • Lead the process of product introduction, verification at customer site and commercialization.
  • Act as a contact window for handling customer complaint or requests related to production failure at customer site.
  • Provide the contingency plan for both customer and internal functions.
  • Identify the problem in operation at customer site or root cause of product quality deviation at Huntsman plant.
  • Communicate with customer or HPU internal functions to adopt effective correction actions for avoiding the problem repeated.
INTERNAL SERVICE:
  • Besides formula, also transfer detailed manufacturing, raw materials and quality information to production or SC team once a new product is confirmed to be commercialized.
  • Give support for handling issues related to production, quality, operation or EHS to production, operation or front-line team.
  • Give support for handling slow moving, returned goods or off spec products such as to minimize the stock or working capital caused with.
COMMUNICATION & REPORTING:
  • Have strong intention to communicate with both customers and internal functions such as to facilitate the execution of TS role.
  • Offer frequent or task report according to the requirements of line manager or company standards.
Additional Locations:
  • Locations - Taiwan - Kuan Yin

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