Lead - Industry Solutions (Travel, Airline & Airports Domain)

We are seeking a dynamic and visionary Lead Industry Solutions (Travel Domain) with 6-10 years of experience in the Travel & Transportation industry (Airlines, Airports, GDS platforms). The AVP will be responsible for defining and driving our AI-led transformation strategy for global travel industry clients, shaping industry-specific solutions, and advising CXOs on how AI can revolutionize their core systems and customer engagement.

This is a client-facing leadership role requiring deep travel domain knowledge, strong consultative skills, and the ability to bridge business challenges with AI-powered solutions.

Key Responsibilities

• Consulting & Advisory

• Engage with client CXOs and senior stakeholders in Airlines, Airports, and GDS ecosystems to identify transformation opportunities.

• Act as a trusted advisor on AI strategies, next-gen distribution, advanced analytics, personalization, operational optimization, and customer experience.

• Lead business-driven assessments and recommend AI transformation roadmaps.

• Solution Development & Industry Playbooks

• Develop AI-led industry solutions around revenue management, dynamic pricing, customer personalization, disruption management, and operational efficiency.

• Build industry-specific playbooks and frameworks for modernizing GDS, airline, and airport systems via AI/ML, NLP, and generative AI.

• Collaborate with AIonOS product and engineering teams to align platform capabilities with industry use cases.

• Client Engagement & Transformation Programs

• Lead AI transformation programs from strategy through execution.

• Drive digital solutions adoption across critical airline and airport business areas (operations, loyalty, crew management, customer service, disruption recovery, fraud detection, etc.).

• Ensure business impact realization (revenue uplift, cost optimization, improved customer experience).

• Thought Leadership & Ecosystem Development

• Represent AIonOS in client forums, industry events, and analyst briefings as a travel domain thought leader in AI.

• Build alliances with partners (GDS providers, airline tech vendors, airport solution providers, AI startups) to strengthen solution ecosystem.
• Develop industry POVs (point of views), white papers, and market insights to position AIonOS as a leader in AI for travel.

Required Qualifications & Experience

• 6+ years of experience in the Travel industry (GDS systems, Airlines, Airports, or Travel Technology Providers) with significant exposure to technology-led transformation.
• Strong understanding of travel distribution, operations, passenger services, ancillary revenue models, loyalty programs, and airport ground systems.
• Proven track record in consulting, solution design, or transformation leadership within the airline/airport domain.
• AI/ML exposure  ability to translate business problems into AI opportunities (predictive analytics, personalization, customer service automation, operational optimization, generative AI).
• Excellent stakeholder management skills with experience engaging with C-level executives.
• Strong storytelling and communication skills to drive industry narratives.
• Global exposure in engaging clients and working in multi-cultural environments highly desirable.

Preferred Skills

• Prior experience with airline IT systems, airport operations platforms, or GDS providers (Amadeus, Sabre, Travelport, etc.).
• Knowledge of GenAI and large language models (LLMs) for customer service, disruption handling, and intelligent operations.
• Ability to build business cases and ROI models for AI adoption.
• Prior consulting firm or solution architecture leadership experience a plus.

What We Offer

• An opportunity to shape the future of AI in Travel & Transportation.
• Work with a global team of AI strategists, engineers, and data scientists.
• Leadership role with visibility in industry forums and CXO engagements.
• Competitive compensation, performance incentives, and growth opportunities.