Collection Specialist
11 hours ago
Location: Pune
Employment Type: full-time
Job DetailsCollections Specialist Role & Responsibilities
- Post Checks to Orders
- Research on check Inquiries
- Collection of Processing Fees
- Collections of Closing Fees
- Average First Response Time for Emails – 8 Business Hours
- Work in Salesforce & Power BI D365
Expectations
- Make sure to achieve the given KPI according to Line of Business
- Familiar with Salesforce software
- Employee Engagement – 100% Compliance
- Stay up to date on all communication channels (Teams, Outlook, Slack and Workvivo)
- Maintain KPI of 125 Checks Posted per day
- Maintain KPI of 50 Collection Emails per day
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