Collection Specialist

1 day ago


Pune, Maharashtra, India Systems Plus Full time

Location: Pune

Employment Type: full-time

Job Details

Collections Specialist Role & Responsibilities

  • Post Checks to Orders
  • Research on check Inquiries
  • Collection of Processing Fees
  • Collections of Closing Fees
  • Average First Response Time for Emails – 8 Business Hours
  • Work in Salesforce & Power BI D365

Expectations

  • Make sure to achieve the given KPI according to Line of Business
  • Familiar with Salesforce software
  • Employee Engagement – 100% Compliance
  • Stay up to date on all communication channels (Teams, Outlook, Slack and Workvivo)
  • Maintain KPI of 125 Checks Posted per day
  • Maintain KPI of 50 Collection Emails per day


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