Sr. Sales Officer

6 days ago


Cochin, Kerala, India KUMMENCHERY HARDWARE Full time

Job Roles & Responsibilities – Senior Sales Officer

  • Sales & Revenue Growth
  • Identify new business opportunities and expand the customer base.
  • Customer Relationship Management
  • Build and maintain strong relationships with existing and potential clients.
  • Provide timely support and ensure high customer satisfaction.
  • Market Analysis
  • Monitor market trends, competitor activities, and pricing strategies.
  • Prepare reports to support business decisions.
  • Lead Generation & Conversion
  • Identify potential customers through field visits, calls, and referrals.
  • Convert leads into successful orders.
  • Coordination & Reporting
  • Coordinate with the sales team, dispatch, and accounts for smooth order processing.
  • Prepare daily/weekly sales reports and update CRM or sales trackers.
  • Collection & Payment Follow-up
  • Ensure timely collection of outstanding payments.
  • Maintain proper documentation of sales and credit limits.
  • After-Sales Support
  • Address customer complaints promptly and coordinate solutions.
  • Ensure repeat business through excellent service.
  • Team Collaboration
  • Support junior sales staff and share best practices.
  • Participate in team meetings and contribute to sales planning.
  • Compliance
  • Follow company policies, pricing guidelines, and ethical sales practices.

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Work Location: In person



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