Product Manager

Easyship is revolutionizing logistics for eCommerce. With our all-in-one cloud based shipping software, businesses of all shapes and sizes have the tools needed to scale globally. At Easyship we believe in accelerating borderless commerce. We're proud that a diversity of small business owners, crowdfunding campaigns, and global brands trust Easyship as their gateway to the world. To learn more about us click here.

Job Title:
Product Manager (Fraud)

Timezone- EU Hours (13:30 PM IST- 22:30 PM IST)

Reports to:
Head of Product

Location
:
Bangalore, Onsite 5 days per week

Key Relationships:
Business Development, Customer Success, Product and Engineering teams

Job Purpose:

Easyship is a shipping technology platform connecting sellers and marketplaces to couriers—and powering customized, end-to-end logistics solutions. We're seeking an experienced Product Manager with strong fraud prevention exposure ideally with exposure to transactional or high-volume business models to own initiatives across checkout, account creation, and post-purchase flows. You'll define problem statements and solutions, align with our product vision, and coordinate with design/engineering to ship features that reduce fraud loss, prevent product abuse, and build trust—ultimately driving confidence and profitability for our merchant

**s.

What you'll**

• do:

Own the roadmap for Account Management, covering authentication, login security (MFA, reCAPTCHA, OAuth2, enterprise login), authorization (roles, subscriptions, limits), security, fraud prevention, and KYC/
- KYB.Own subscription management, including tiering, entitlements, usage limits, features access, and upgrade/downgrade flows to ensure seamless user experience and revenue accur
- acy.Drive partnerships and enterprise logins, integrating with identity providers (SSO, SAML, OAuth2) and platform ecosystems to enable secure, scalable access for business custom
- ers.Define and prioritize initiatives to balance user experience, conversion, fraud risk, and compliance ne
- eds.Deep-dive into user journeys (onboarding, login, account recovery, subscription upgrades, white labelling, Gray labelling) to reduce friction while ensuring strong protection against fraud and ab
- use.Shape and execute the roadmap across payment security (checkout, optimising the fraud rules, 3-D Secure/S
- CA).Prioritize using ROI frameworks; balance conversion, fraud loss, and operational cost to maximize business impact, being responsible for the entire P&L (profit and loss) of the Frauds and Security
- teamLead delivery from discovery → release → post-release, setting clear success metrics such as fraud rate, chargeback ratio, dispute win rate, false-positive rate, manual review time, and related support tick
- ets.Partner with the engineering, data, finance, risk ops, support, and logistics teams to deliver resilient, compliant f
- lowsStay current on market/PSP capabilities, risk signals, SCA/PCI/AML trends, and competitor tactics; convert insights into backlog items and experime

**nts.

Who you**

• are:

4+ years in Product Management with hands-on ownership of fraud prevention for transactional or high-volume pro
- ducts.Strong grasp of fraud fundamentals: account takeovers, synthetic/friendly fraud, triangulation, chargebacks and disputes, device/behavioural signals, rules, ML models, and evidence work
- flows.Deep understanding of authentication & authorization fundamentals: MFA, SSO, OAuth2, enterprise identity integrations, role-based access co
- ntrol.Data-first operator comfortable with funnels, experimentation, KPIs, and trade-off modelling (conversion vs fraud loss vs ops
- cost).Proven prioritization and crisp problem framing; able to influence across distributed global
- teams.Excellent written and verbal communication; highly organised, resourceful, entreprene
- urial.Any experience in the following is a plus: PCI compliance, KYC/KYB wor

**kflows

What you'**

• **ll get:

Competitive Equity
Package: Earn more than just a competitive salary. Receive equity shares to gain wealth as the compan
- y grows.Gym & Wellness Reimbu
rsement: Training for a big race? Don't sweat it. We offer gym reimbursement for all em
- ployees.Complimentary Meal B
enefits: Fuel your day
with a daily meal a
llowance deliv
ered as Zomato digital
coupons—fresh, tasty options right at the office. Bon
- appétitGenerous Vacation
Policy: We think time off is essential… and we encou
- rage itDu
vet Day: Perfect for those cold winter days, when you don't want to escape the warmth of y
- our bedMental Hea
lth Day: You deserve a day off A chance to recharge and enjoy '
- Me Time'4 weeks of 'Work from An
ywhere': Whether you're working from the beautiful beaches in the Bahamas or by the fireplace on your ski trip in Switzerland - just make sure to send us a
- pictureProfessional Deve**
lopment: We're here to help you hit your career goals to help get you where you wan

t to be.

Headquartered in London with offices in New York, Hong Kong, Singapore, Melbourne, Toronto, Bangalore and Taipei – our team is global and growing. We encourage you to apply if a challenge exc
i
tes you. Come and join the Easys

hip team

Easyship is an equal opportunity employer. We make all employment decisions—recruiting, hiring, pay, benefits, training, promotion, leave, and separation—based on qualifications, merit, and business needs. We do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, veteran or military status, citizenship, or any other characteristic protect

ed by law.