Desk Sales

1 week ago

Kalikapur Kolkata West Bengal, India Vistevia Agro Pvt Ltd Full time ₹ 1,20,000 - ₹ 2,20,000 per year
  • Handling customer queries through portal,website,email & calls
  • conducting customer satisfaction surveys to understand what areas of the company's services need improvements
  • curating streamlined email and social media communication mediums for offers, updates and much more
  • dealing with customer issues and churning out an easy-to-follow solution
  • managing payment and delivery of customer orders
  • Delayed Delivery Follow up &returned parcel management
  • Order entry in Ship rocket & follow up for weight discrepancy.
  • Helping customers choose the right product for their requirements and budget
  • handling customer concerns and complaints in a timely manner
  • informing customers of upcoming promotions or deals
  • establishing a positive rapport with all clients and customers in person or via phone
  • forming reports based on customer satisfaction statistics and order
  • fixing appointments based on the availability of customers and clients
  • interacting with customers to ensure they have a desirable and shareable experience

Location - Kalikapur,Kolkata(Near Metro Cash & Carry Mall)

Time :10am : 6pm (Monday to Saturday)

Website :

Job Type: Full-time

Pay: ₹12, ₹22,000.00 per month

Education:

  • Bachelor's (Preferred)

Experience:

  • Technical support: 1 year (Preferred)
  • tele sales: 1 year (Preferred)
  • total work: 1 year (Preferred)

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

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