Project Administrator

5 days ago

Chennai, Tamil Nadu, India Lakarya Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title:
Project Coordinator

Location:
Remote (Rotational Shifts)

Employment Type:
Full-time

We are seeking a highly organized and detail-oriented
Project Coordinator
to support the successful execution of IT projects within a fast-paced
Managed Services Provider (MSP)
environment. The ideal candidate will assist Project Managers in planning, tracking, and delivering multiple client-facing projects by coordinating resources, maintaining documentation, and facilitating communication between internal teams, vendors, and clients.

This role requires a strong working understanding of
Microsoft 365 (M365) administration
and
network/infrastructure fundamentals
to effectively support coordination of technical project tasks and communicate with both technical teams and stakeholders.

Key Responsibilities

  • Support Project Managers throughout the full lifecycle of IT projects, from initiation to closure.
  • Coordinate project schedules, resources, equipment, and deliverables across internal teams and external vendors.
  • Assist in preparing project plans, timelines, and budgets, particularly for
    M365 and infrastructure deployments
    .
  • Maintain and update comprehensive project documentation, reports, and records.
  • Track and coordinate deliverables related to
    Microsoft 365 migrations, user setups, license allocations, and administration tasks
    .
  • Support tasks for
    network infrastructure upgrades
    (switches, firewalls, routers, servers, VPNs, and cloud platforms).
  • Monitor project progress, identify risks or delays, and escalate issues as needed.
  • Organize and participate in stakeholder meetings (scheduling, agenda preparation, and meeting notes).
  • Communicate project updates clearly and consistently with internal and external stakeholders.
  • Collaborate with account managers, engineers, and service desk teams to ensure seamless project delivery.
  • Contribute to the ongoing improvement of project coordination processes, templates, and tools.

Qualifications

  • Bachelor's degree in Business, Information Technology, or a related field.
  • 2–5 years of experience in a
    project coordination or administrative role
    , preferably within an MSP or IT services environment.
  • Hands-on experience or strong familiarity with
    Microsoft 365 administration
    , including:
  • User account provisioning & management
  • License management
  • Teams/Exchange/SharePoint configuration
  • Basic understanding of
    network and infrastructure concepts
    (switches, firewalls, servers, VPNs, Active Directory, Azure, AWS).
  • Strong organizational skills with the ability to manage multiple priorities in a dynamic, fast-paced environment.
  • Excellent communication (verbal & written) and stakeholder management skills.
  • Proficiency with project management tools (e.g., Asana, Trello, ConnectWise Manage, Autotask, MS Project, or similar).
  • Project Management certification (CAPM, Agile Fundamentals, or equivalent) is a plus but not mandatory.

Working Conditions

  • Remote role with rotational shift coverage to support global clients.
  • Fast-paced environment with shifting priorities and multiple concurrent projects.
  • Occasional after-hours availability may be required for project deadlines or go-live support.

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