Operations Manager- Interiors

Job Description:

Combine Design is a dynamic interior design company dedicated to delivering exceptional services to our clients. With a commitment to excellence and innovation, we are seeking a seasoned Operations Head to drive operational efficiency and contribute to our continued growth and success.

As the Operations Head, you will play a pivotal role in overseeing and optimizing all operational activities within the company. You will lead a team of professionals, implement strategic initiatives, and ensure seamless execution of projects. Your contributions will be instrumental in maintaining high standards of quality, efficiency, and customer satisfaction.

Responsibilities:

1. Project Management: Overseeing all projects from conception to completion, ensuring they are delivered on time, within budget, and meet quality standards.

2. Team Management: Leading and managing a team of project managers, and support staff, including hiring, training, and performance evaluations.

3. Client Relations: Acting as the primary point of contact for clients, understanding their needs, and ensuring their satisfaction throughout the project lifecycle.

4. Budgeting and Financial Management: Developing and managing project budgets, tracking expenses, and ensuring profitability for the firm.

5. Process Improvement: Identifying areas for improvement in workflow, processes, and systems to enhance efficiency and productivity.

6. Resource Allocation: Allocating resources effectively, including personnel, materials, and equipment, to optimize project outcomes.

7. Quality Control: Implementing quality control measures to ensure that designs meet both client expectations and industry standards.

8. Risk Management: Identifying and mitigating potential risks and issues that may arise during the project lifecycle.

9. Vendor and Supplier Management: Establishing and maintaining relationships with vendors and suppliers to ensure timely delivery of materials and services.

10. Compliance and Regulations: Ensuring compliance with relevant laws, regulations, and industry standards, such as building codes and environmental regulations.

11. Strategic Planning: Contributing to the development of the firm's long-term strategic goals and objectives, and implementing strategies to achieve them.

12. Communication: Facilitating clear and effective communication within the team, with clients, and with external stakeholders.

Requirements:

1. Bachelor's degree in Business Administration, Operations Management, or a related field. 

2. Proven experience (5-10 years) in operations management, preferably in the interior design or construction industry.

3. Strong leadership and team management skills, with the ability to motivate and inspire others.

4. Excellent project management abilities, including planning, organizing, and problem-solving.

5. Proficiency in budgeting and financial management, with a keen eye for detail.

6. Exceptional communication and interpersonal skills, with the ability to interact effectively with clients, vendors, and team members.

7. Sound decision-making capabilities, with a strategic mindset and analytical thinking.

8. Knowledge of relevant software tools and technologies used in operations management.

9. Ability to thrive in a fast-paced environment and adapt to changing priorities.

Skills:

1. Leadership

2. Project Management

3. Team Building

4. Negotiation

5. Budgeting

6. Risk Management

7. Communication

8. Problem-Solving

9. Strategic Planning

10. Vendor Management