Senior Solution Engineer

Overview:

We are seeking an experienced Senior Solution Engineer with at least 8 years of software delivery experience in the utility industry to join our Digital Solutions team.

The Senior Solution Engineer (SE) is a key technical resource on software implementation & integration projects within the Digital utility practice and ensures the technical success of the project. An SSE is a customer facing delivery expert, technology driven, resourceful, deadline-oriented and has strong analytical and root cause analysis skills. An SE will support the technical deliverables of the implementation project including configuring, testing, tracking and managing technical tasks. The SSE works closely with the Solution Lead (SL), Solution Architect (SA) and the Project Manager (PM) to ensure that the technical solution meets the customer's needs and business objectives. The SSE has deep experience in delivering Java based projects and would be comfortable in the Solution development for the project. The SSE ensures that the delivery of the technical solution falls within TRC Digital Solutions standard processes and tools.

Responsibilities:

• Experience implementing and testing Java Springboot based software.
• Assists Solution Lead and Project Manager with scope management, project planning, milestones and work and resource estimates
• Acts as a technical expert supporting the Solution Lead and Solution Architect in the design of the solution to meet the customer requirements. Depending on the level of experience, the candidate may be the Solution Lead on the project.
• Develops project deliverables for the Client project team during design phase
• Participates in the Build and Test phase of the project (implement and tests) to ensure delivery of the solution on plan and adhering to technical best practices.
• Ensures that testing is being completed with high standards and on schedule. If the project doesn't have a separate QA team, then the SSE will take ownership of the QA process to ensure the solution is thoroughly tested prior to SIT / UAT
• Documents requirements for custom development and works with custom development team to ensure requirements are met
• Develops and delivers onsite end user training, as needed
• Participates in services estimation to support pricing for bid and in other parts of the bid response process, as required by bid structure
• Supports proposals and participates in post bid activities including clarifications, support of short list presentation and supporting scope definition in contract development and negotiations

Expectations:

• Excellent written, verbal communication skills
• Utility industry knowledge breadth and depth
• Collaborative nature and willing to share knowledge across broader team while contributing to reusable collateral
• Mentor and develop other resources on the team
• Clear and timely communication internally and externally
• Ability to interact with the Client team including project sponsors and end users of the system
• Looks for ways to improve the delivery process, reduce issues / rework and improve customer satisfaction throughout the project lifecycle
• Ability to troubleshoot issues and perform root cause analysis

Qualification:

• Bachelor's degree or equivalent in Engineering, Computer Science, Management Information Technology from an accredited school or university is required
• A minimum of 7 years of software delivery experience is required. Utility industry background is required
• 6+ years working on projects involving Java Spring boot and containerization,
• Experience with implementing Java base solutions is mandatory
• Experience with scripting language such as Java, SQL, Python, JavaScript
• Experience with Database design, SQL, JDBC, JPA, etc.
• Experience with Webservices, XML, SOAP, RESTful. Etc
• Experience working with real-time systems and data connectivity is preferred.

Travel:

• Up to 25% travel throughout India, although there may be some periods in the project where consecutive weeks of travel may be required.