Academic Program Operations Intern

2 days ago

Bengaluru, Karnataka, India MyCaptain Full time

Job Description – Intern (Program Operations)
Location: Bengaluru (Hybrid)
Type: Internship | 3-6 Months
Reporting to: Group Program Manager

About MyCaptain
At MyCaptain by Imarticus, we are on a mission to empower individuals to pursue careers
they truly love. We deliver purposeful learning experiences through structured programs,
passionate mentors, and a collaborative learning culture.
As part of our Program Operations team, you will help ensure seamless execution of our
courses, directly impacting the learning journey of thousands of students across the country.

The Work – What will you do?
As a Program Operations Intern, you will support the backend operations that keep our
programs running smoothly. Your responsibilities will include:
● Creating sessions and scheduling them on the learning platform.
● Updating the program calendar to reflect all upcoming sessions and activities.
● Maintaining KYS (Know Your Student) data for accurate learner records.
● Launching and reviewing PQIs (Program Quality Indicators) to track learner experience and course performance.
● Updating session details regularly to ensure accuracy and alignment with the program plan.
● Maintaining attendance reports for all sessions to monitor engagement and performance.

● Coordinating with the Program Managers and Training Ops team to ensure end-to-end delivery of the student journey.
● Supporting ad-hoc operational tasks as required to improve learner experience.

Who We're Looking For
● Students or fresh graduates looking for hands-on experience in program management  and backend operations.
● Excellent organizational and time-management skills.
● Strong attention to detail and ability to work with data.
● Proactive, reliable, and willing to take ownership of assigned tasks.
● Basic proficiency with MS Excel/Google Sheets for reporting and tracking.
● Strong communication and collaboration skills.

Why You'll Love This Role
● Opportunity to impact students across the country by supporting their learning journey.
● Exposure to the fast-paced startup environment and backend program operations.
● Mentorship from experienced Program Managers and career growth opportunities.
● A culture that celebrates learning, innovation, and collaboration.

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