
IBM Sterling
2 weeks ago
Role & responsibilities
Looking for Immediate Joiners
Preferred Skills:
- Customer interaction: strong verbal/written communication skills (English required, French bonus/nice-to-have)
- Ability to facilitate meetings with external clients and internal stakeholders with professional courtesy and a customer-service mindset
- Rapid-time attention to Email/MS Teams to meet SLA requirements, loop-in leadership and team members to ensure no one is left dangling
- Ability to multi-task and handle multiple client requests amidst changing priorities
- Ability to work with a minimum of supervision
- Good verbal and written communications
- Good practitioner of incident management, problem management and change management processes
- Strong technology skills as well as a quick learner
- Positive team player and a positive attitude
Technical Skills:
- At least 3 years working experience using Sterling B2B and file gateway channels/ Sterling Integrator.
- Knowledge of Mainframe: JCL, Scheduling (Zeke), REXX (bonus/nice-to-have)
- Strong expertise in Data Integration, Exchange, Mapping using Sterling B2B & File share Gateway.
- Strong expertise of EDI Transport Protocols FTP, SFTP, FTPS, AS2, Web Services
- Strong Debugging Skills and Logging Understanding
- Experience with Unix based operating systems.
- Database management experience, Oracle and SQL Server.
- Knowledge of SSH key authentication
- Connect:Direct (within Sterling), Routing templates.
- Create and Maintain system documentation
- CheckPoint SmartConsole (bonus/nice-to-have)
- Able to provide support, troubleshooting, modifications, enhancements, and maintenance for existing B2Bi applications, scripts, tools, and web services.
- Creating File Gateway partners, file routing, troubleshooting connection issues, file delivery issues
- Experience in supporting an automated file transfer environment and onboarding new clients
- Connect:Direct (bonus/nice-to-have)
- Experience in supporting an automated file transfer environment and onboarding new clients
- MS Office (Outlook/Word/Excel)
- ServiceNow - familiar with CHG ticket process and INC management tickets
Interested candidates can share their profile at
Preferred candidate profile
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