IBM Sterling

2 weeks ago

Bengaluru Gurugram, India Sun Life Global Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

Looking for Immediate Joiners

Preferred Skills:

  • Customer interaction: strong verbal/written communication skills (English required, French bonus/nice-to-have)
  • Ability to facilitate meetings with external clients and internal stakeholders with professional courtesy and a customer-service mindset
  • Rapid-time attention to Email/MS Teams to meet SLA requirements, loop-in leadership and team members to ensure no one is left dangling
  • Ability to multi-task and handle multiple client requests amidst changing priorities
  • Ability to work with a minimum of supervision
  • Good verbal and written communications
  • Good practitioner of incident management, problem management and change management processes
  • Strong technology skills as well as a quick learner
  • Positive team player and a positive attitude

Technical Skills:

  • At least 3 years working experience using Sterling B2B and file gateway channels/ Sterling Integrator.
  • Knowledge of Mainframe: JCL, Scheduling (Zeke), REXX (bonus/nice-to-have)
  • Strong expertise in Data Integration, Exchange, Mapping using Sterling B2B & File share Gateway.
  • Strong expertise of EDI Transport Protocols FTP, SFTP, FTPS, AS2, Web Services
  • Strong Debugging Skills and Logging Understanding
  • Experience with Unix based operating systems.
  • Database management experience, Oracle and SQL Server.
  • Knowledge of SSH key authentication
  • Connect:Direct (within Sterling), Routing templates.
  • Create and Maintain system documentation
  • CheckPoint SmartConsole (bonus/nice-to-have)
  • Able to provide support, troubleshooting, modifications, enhancements, and maintenance for existing B2Bi applications, scripts, tools, and web services.
  • Creating File Gateway partners, file routing, troubleshooting connection issues, file delivery issues
  • Experience in supporting an automated file transfer environment and onboarding new clients
  • Connect:Direct (bonus/nice-to-have)
  • Experience in supporting an automated file transfer environment and onboarding new clients
  • MS Office (Outlook/Word/Excel)
  • ServiceNow - familiar with CHG ticket process and INC management tickets

Interested candidates can share their profile at

Preferred candidate profile

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