Staff Salesforce Program Manager

3 days ago


Gurgaon, Haryana, India ChargePoint Full time ₹ 5,00,000 - ₹ 10,00,000 per year
About Us

With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world's leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.

Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market.

At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us.

Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

Reports To

Director, Business Transformation


What You Will Be Doing

  • Analyze business processes, identify areas for improvement, and recommend updated processes leveraging Salesforce capabilities and automation. 
  • Collaborate with stakeholders in USA, EU, and India to gather and document detailed business requirements in use case format and translate them into functional specifications. 
  • Work closely with cross-functional teams, including developers, administrators, and end-users, to design and implement Salesforce solutions that align with business needs. 
  • Conduct user interviews, workshops, and brainstorming sessions to elicit requirements and drive consensus among stakeholders. 
  • Create and maintain business documentation such as process flows, use cases, user stories, and test cases to ensure clear communication and understanding. 
  • Drive streamlined channel sales processes into scaleable system solutions related to Lead to Opportunity lifecycle.
  • Stay up-to-date with Salesforce updates, new features, and industry best practices to continuously enhance system capabilities and drive innovation. 
  • Collaborate with business stakeholders to ensure timely delivery of projects, manage priorities, and track progress against established timelines and goals. 

What You Will Bring to ChargePoint

  • Strong analytical and problem-solving skills, with the ability to translate business requirements into technical specifications. 
  • Excellent communication skills, both verbal and written, with the ability to effectively collaborate with diverse stakeholders. 
  • Knowledge around channel selling motions, how they are transacted, and how Partner Portals are best utilized for lead generation/registration into opportunity management. 
  • Knowledge of the complexities around selling hardware and software, subscription billing and different pricing models  
  • Familiarity with Agile/Scrum methodologies and experience working in an Agile development environment. 
  • Detail-oriented with a focus on quality and accuracy in documentation and testing. 
  • Knowledge of integrations with other systems and familiarity with data migration and data management principles. 
  • Ability to adapt to changing priorities, handle multiple projects simultaneously, and work independently or as part of a team. 

Requirements

  • Minimum 5 years experience as a Salesforce Business Analyst or similar role, with in-depth knowledge of Salesforce Sales Cloud and Partner Portal.
  • Salesforce certifications such as Salesforce Certified Administrator (ADM 201) and/or Salesforce Certified CPQ Specialist 
  • Experience in Sales Operations opportunity management processes including documenting, identifying and implementing system improvements that measurably scale the business
  • Bachelors degree in Business Administration or Computer Science prefered

Location

Gurgaon, India

We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

If there is a match between your experiences/skills and the Company needs, we will contact you directly.

ChargePoint is an equal opportunity employer. 
Applicants only - Recruiting agencies do not contact.


  • Account Executive

    2 days ago


    Gurgaon, Haryana, India Salesforce Full time US$ 1,00,000 - US$ 1,50,000 per year

    To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategorySalesJob DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword —...

  • Account Executive

    2 weeks ago


    Gurgaon, Haryana, India salesforce. Full time

    To get the best candidate experience please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts Job Category SalesJob DetailsAbout SalesforceWere Salesforce the Customer Company inspiring the future of business with AI Data CRM Leading with our core values we help companies across every industry blaze...


  • Gurgaon, Haryana, India Alkami Full time

    About Alkami: As a TechFin company, we heavily invest in the technology needed to power a high-performing platform for financial institutions and their growing user base. Alkamis platform is built with scale, speed, data, and availability as underlying foundational pieces with a developer first mindset. We invest in modernizing our platform to scale to 50MM...

  • Salesforce Developer

    3 weeks ago


    Gurgaon, Haryana, India Hash Studioz Technologies Full time

    Role : Salesforce DeveloperLocation : Gurgaon / Kochi, IndiaExperience : 3-6 yearsJob Description : We're seeking a skilled Salesforce Developer to join our dynamic team. This role can be based in either Gurgaon or Kochi. You'll be instrumental in developing and maintaining custom applications on the Salesforce platform, ensuring our CRM solutions are...


  • Gurgaon, Haryana, India UtilitiesOne Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    UtilitiesOne is looking for a skilled Salesforce Administrator to join our growing team. In this role, you will be responsible for managing and optimizing our Salesforce platform to enhance our business processes, improve user experience, and drive data-driven decision-making.Your expertise will play a crucial part in ensuring the effective use of Salesforce...

  • Salesforce Developer

    2 weeks ago


    Gurgaon, Haryana, India Cushman Wakefield Full time

    Job DescriptionWork and lead other developers, design and solutioning architects to gather requirements, document solution design, configure the Salesforce application, and ensure successful engagements and project go-lives through disciplined project management.Job DescriptionSpecific Duties:- Execute declarative Salesforce application configuration- Use...


  • Gurgaon, Haryana, India Cushman & Wakefield Full time

    Job Title Salesforce Technical Business Analyst Summary Join our global team as a Salesforce Technical Business Analyst and play a pivotal role in enhancing our Salesforce platform a cornerstone of our company strategy You will bridge the gap between business requirements and technical solutions You will work alongside our team of Salesforce Developers ...


  • Gurgaon, Haryana, India Skillventory Full time

    Job DescriptionWe are seeking a skilled Salesforce Business Analyst to join our team in India. The ideal candidate will have a strong background in Salesforce and business analysis, with the ability to bridge the gap between business needs and technical solutions.Responsibilities- Gather and analyze business requirements from stakeholders.- Translate...


  • Gurgaon, Haryana, India 360 degree cloud technologies Full time

    About the Company : 360 Degree Cloud is a Salesforce Summit Partner specializing in end-to-end Salesforce consulting, implementation, and optimization. We empower businesses by leveraging the full potential of Salesforce, AI, and automation to drive operational efficiency, customer engagement, and sustainable growth. With a commitment to innovation and...


  • Gurgaon, Haryana, India Impronics Technologies Full time

    Job DescriptionRoles Responsibility:- Should have Overall 6-12 years of Experience in IT and 3-5 years of experience as Salesforce Solution Architect.- Should have Salesforce Mandatory certifications, PD1 and PD2.- Demonstrated experience with Salesforce administration and development- Demonstrated experience with advanced Salesforce.com development tools...