AVP - Global Trade and Receivables Finance (GTRF) Business Services

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HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of AVP - Global Trade and Receivables Finance (GTRF) Business Services

Principal responsibilities

• Develop and manage a structured technical training and competency infrastructure for all GTS Ops staff in GSC India, incorporating all product-related training, systems, and financial crime compliance.
• Role also covers training need analysis, training design and delivery channels, include e-learning, classroom and on the job training, with assessments for all trainees. Through training, to significantly improve the time taken to make new recruits productive.  
• Training to cover Technical Trade, Mandatory learning including financial crime and sanctions, relevant GOPs/FIMs and Trade operating system for example HTS/HIE/WDM.
• The role holder will also be responsible for providing critical inputs for annual training plan development and to ensure training is delivered in line with this plan. Design and deliver in-house process training for staff, covering onboarding and BAU training. 
• Proactively assess the training requirements through training needs analysis of immediate, future, and potential changes in business demands including emerging trends relating to GSC performance metrics. Monitor, track and report training /development plan progress.
• Drive and monitor delivery of all learning solutions to ensure quality and standards are always maintained for all target level audiences. Build a core technical training and competency capability through effective development of FTE in scope
• Produce accurate training materials within agreed timescales, in conjunction with Learning & Development where applicable, the global support utility and HR as required.
• Work closely with Op leads, QA, other GTS functions to identify further learning needs and developing training programs / materials to cover as appropriate

Key Responsibilities 

• University degree in business or related discipline.  Operational knowledge of trade finance products, policies and procedures
• In-depth understanding of the GTS/Trade Finance business and processes both technically and from a financial crime perspective (knowledge IN UCP/ISBP/URC/ISP). Thorough appreciation and understanding of FCC risks and controls applicable to GTS

You'll achieve more at HSBC 

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role."

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