Telesales Specialist
17 hours ago
Job Title: Telesales Specialist
Job Description:
We are looking for an enthusiastic and results-driven
Telesales Executive
with proven experience in a sales environment. The ideal candidate will be responsible for generating sales over the phone, maintaining customer relationships, and achieving targets.
Key Responsibilities:
- Make outbound calls to potential and existing customers to promote products/services
- Follow up on leads generated through marketing campaigns and inbound inquiries
- Understand customer needs and offer appropriate solutions or product recommendations
- Meet or exceed daily/weekly/monthly sales targets
- Maintain detailed records of calls, conversations, and outcomes in CRM systems
- Handle customer objections and resolve queries efficiently
- Collaborate with the sales and marketing teams to refine strategies
- Stay updated on product knowledge, pricing, and industry trends
Key Skills & Experience:
- Minimum 1–3 years of experience in a telesales or telemarketing role
- Excellent verbal communication and interpersonal skills
- Strong persuasive and negotiation abilities
- Ability to work independently and under pressure to meet deadlines
- Proficiency in using CRM software and MS Office applications
- Prior experience in [industry, [ IT & software] is a plus
- Bachelor's degree in business or a related field preferred
Work Environment:
- Fast-paced and target-driven environment
- Fixed salary + performance-based incentives
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