Opening In genuine Inbound Technical support process

21 hours ago

Kolkata, West Bengal, India Adeeba e Services Full time ₹ 3,00,000 - ₹ 5,00,000 per year
Company Description

Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.

Job Description Position: Senior Tech Support Associate
vacancies: 30
Job Description: Taking inbound calls with computer issue from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.

Candidates Profile:

•    Must Have Experience in Outbound Tech Support for more than 6 months .

•    Must know how to close their own calls

•    Must have good convincing skills

Benefits & Facilities:
Fixed Salary on 1st of every month in Salary account + High Incentives
Daily Sales Incentives
Attendance Incentive
Monthly Sales Incentives
Loyalty Bonus every year

Shift timing – Morning Shift(10:30am to 8:30pm)
Night Shift(8:30pm to 6:30am)

Working Days: 6 days(Rotational Off)   

 FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE NOT APPLICABLE

Walk-in from Monday to Saturday from 11am to 6pm

Adeeba E-Services Private Limited
603, 6th Floor, Shaila Tower
J-1/16 Block EP & GP
Salt Lake, Sector V
Kolkata

Contact: Devopriya( HR

Additional Information

All your information will be kept confidential according to EEO guidelines.

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