PMO Analyst

Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places – at scale and in total security.

Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.

The PMO analyst will drive integration between key business systems, develop global dashboards, and ensure accurate monitoring and reporting of R&D and RUN operations. This role will also enable operational excellence through process trainings and governance reviews

This role ensures that related activities are defined and executed in the most efficient way and in line with the business strategy, quality standards and cost.

1. Systems Integration & Reporting Automation

• Link Jira to EPM to generate Delivery, R&D & RUN performance reports.

• Integrate Salesforce Modules to improve revenue forecasting and capacity planning with internal tools

• Maintain Power BI – EPM – Jira integration and ensure report availability

2. Global Dashboards & Governance

• Develop and maintain global dashboards to monitor Digital metrics for end users including the PMO Team

• Support governance reviews to ensure process adherence.

3. RUN Monitoring, Revenue Alignment & Stakeholder Communication

• Manage Transfer-to-Support setup

• Ensure billing requests are issued on time and revenue aligns 100% with contracts

• Monitor qualitative timesheets and highlight trends.

• Participate in RUN monthly reporting.

4. Training & Change Enablement

• Deliver trainings on systems & tools

• Provide ongoing support across all Business Lines.

5. Resource Administration & Timesheet tracking

• Manage resources in the timetracking system liaising with Team leaders, managers and IT Business Systems

• Ensure that timsheets are submitted by resources and approved by Status managers on a weekly basis

Key Performance Indicators (KPIs)

• Successful integration of Jira, EPM, Salesforce, and Power BI (measured by report accuracy andavailability).
• Global RUN dashboard and PMO checkpoints delivered and actively used.
• Timely completion of billing requests and 100% revenue-to-contract alignment.
• Completion of all scheduled trainings with positive participant feedback.
• R&D monitoring dashboards and stakeholder presentations delivered on schedule.
• Resource DB maintained and up to date
• 95% Timesheets completed at monthly closing

By choosing to work at IDEMIA, you will join a unique tech company, offering a wide range of growth opportunities. You will contribute to a safer world, collaborating with an international and global community. We value the diversity of our teams and welcome people from all walks of life, regardless of how they look, where they come from, who they love, or what they think.

We deliver cutting edge, future proof innovation that reach the highest technological standards and we're transforming, fast, to stay a leader in a world that's changing fast, too.

At IDEMIA, people can develop their expertise and feel a sense of ownership and empowerment, in a global environment, as part of a company with the ambition and the ability to change the world.

Visit our website to know more about the leader in Identity Technologies