
cafe manager
4 days ago
1. Operations Management
- Oversee day-to-day café operations, ensuring smooth functioning across shifts.
- Maintain hygiene, cleanliness, and safety standards as per company guidelines.
- Ensure timely opening/closing of the café and adherence to SOPs.
2. Team Management
- Supervise café staff, assign daily tasks, and ensure productivity.
- Handle staff scheduling, attendance, and leave management.
- Train and motivate the team to deliver excellent customer service.
3. Customer Service
- Ensure high levels of customer satisfaction through friendly and professional service.
- Resolve customer complaints and feedback promptly.
- Build strong customer relationships to encourage repeat business.
4. Sales & Revenue
- Monitor daily sales performance and achieve assigned targets.
- Upsell products, introduce new items, and drive promotions/offers.
- Manage cash handling, billing accuracy, and daily sales reporting.
5. Inventory & Stock Control
- Monitor stock levels of tea, beverages, food items, and other supplies.
- Place orders with vendors and ensure timely replenishment.
- Minimize wastage and control operational costs.
6. Coordination & Reporting
- Coordinate with the central office/HR/Accounts for staff and administrative support.
- Share daily/weekly café performance reports with management.
- Suggest process improvements for better efficiency and customer experience.
7. Compliance & Standards
- Ensure compliance with food safety, hygiene, and labor laws.
- Maintain proper documentation and follow Chai Nagri policies.
- Represent the brand values of Chai Nagri in all operations.
Job Type: Full-time
Pay: ₹12, ₹18,000.00 per month
Benefits:
- Food provided
Application Question(s):
- What is your current salary?
- What is your current location?
Work Location: In person
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cafe manager
2 weeks ago
Kharar, India Chai Nagri Full time1. Operations Management Oversee day-to-day café operations, ensuring smooth functioning across shifts. Maintain hygiene, cleanliness, and safety standards as per company guidelines. Ensure timely opening/closing of the café and adherence to SOPs. 2. Team Management Supervise café staff, assign daily tasks, and ensure productivity. Handle staff...
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