SAP CRM Service

8 hours ago


India Tech Mahindra Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Key Responsibilities:Analyze business requirements and design SAP CRM Service solutions. Configure and customize SAP CRM Service components (service orders, contracts, warranties, installed base, etc.). Integrate SAP CRM with ECC, middleware, and third-party systems.

Provide end-to-end implementation and support services. Work closely with business stakeholders to deliver functional specifications and documentation. Conduct unit testing, user training, and post-go-live support.

Required Skills:Solid experience with SAP CRM Service processes and configuration. Strong understanding of service management lifecycle. Integration knowledge with SAP ERP (e.g., SD, PM, CS) and middleware (PI/PO).

Excellent analytical, problem-solving, and communication skills. Preferred:Experience with SAP CRM Web UI and Interaction Center. Knowledge of SAP S/4HANA Customer Management.

Experience in industries with a high focus on after-sales service



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