Voice Support

18 hours ago

Chennai, Tamil Nadu, India a12b22b8-0266-4ef8-be5a-774a43080804 Full time ₹ 4,00,000 - ₹ 6,00,000 per year

We are hiring dynamic and customer-focused individuals for the position of Voice Support International. If you have a passion for delivering exceptional customer service and at least one year of experience in international voice support, we want to hear from you This is a night shift role supporting US clients and requires immediate joiners.

Role & responsibilities

  • Handle inbound and outbound international calls efficiently.
  • Resolve customer issues with professionalism, empathy, and accuracy.
  • Ensure high customer satisfaction through excellent communication.
  • Follow all company policies, procedures, and compliance standards.
  • Work collaboratively with team and supervisors to achieve KPIs.

Document customer interactions and escalate complex cases as needed.

Preferred candidate profile

  • 1+ year of experience in international voice process
  • Excellent English communication and active listening skills
  • Comfortable with night shifts (US timing)
  • Immediate joiners or candidates with short notice preferred

BPO/KPO experience is a strong advantage

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