female telesales executive

9 hours ago

Manpada Thane Maharashtra, India Muktaa The Wellness Clinic & Luxury Spa Full time ₹ 12,00,000 - ₹ 25,00,000 per year

Job Title: Female Tele sales Executive – Muktaa Wellness

Location: Mumbai / Thane (Head Office)

Department: Sales & CRM

Employment Type: Full-Time

Gender Requirement: Female candidates only

Job Summary

We are seeking a confident and result-driven Female Telesales Executive to manage inbound and outbound calling, confirm appointments, convert leads to bookings and memberships, and maintain continuous follow-ups with guests. The role requires excellent communication skills, CRM knowledge, and a strong sales-focused approach.

Key Responsibilities

  • Make outbound calls for appointment bookings, therapy enquiries, memberships and renewals
  • Attend inbound calls and provide complete information about services, packages and wellness programs
  • Maintain and update CRM system with call status, guest details and follow-up notes
  • Convert leads received through WhatsApp, Google Ads, website, phone calls and social platforms into confirmed appointments
  • Follow up regularly with guests to maximize conversions and repeat visits
  • Coordinate with branch managers and aestheticians for seamless guest scheduling
  • Promote membership renewals, upgrades and ongoing offers
  • Track daily calling performance and share reports with the Telesales Manager
  • Maintain professional and polite telephonic etiquette according to brand standards

Skills and Requirements

  • Minimum 1 to 4 years of telecalling or telesales experience
  • Strong communication skills in English, Hindi and Marathi
  • Good persuasion skills and the ability to close sales
  • Experience with CRM or lead management software is mandatory
  • Familiar with basic computer operations, WhatsApp and Excel
  • Experience in spa, wellness, beauty, healthcare or hospitality industry preferred
  • Target-driven, disciplined and consistent with follow-ups

Personal Qualities

  • Pleasant voice and confident speaking skills
  • Positive attitude, patience and service-oriented approach
  • Ownership mindset, teamwork and professionalism

Performance Expectations

  • Achieve monthly appointment booking and conversion targets
  • Increase conversions for therapies, packages and memberships
  • Ensure high guest satisfaction and retention

Compensation

Salary: As per industry standards with incentive opportunities based on performance

How to Apply

Interested candidates can share their CV on:

Email:

WhatsApp:

Job Types: Full-time, Permanent, Fresher

Pay: ₹12, ₹25,000.00 per month

Benefits:

  • Paid sick time

Work Location: In person

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