Nexthink administrator

1 week ago

Bengaluru Hyderabad Pune, India Tata Consultancy Services Full time

Role: EUC Nexthink administrator

Required Technical Skill Set: End User Computing experience using Nexthink

Experience Range: 8-10 Yrs

Location: Pan India

  • Proactive Hardware & Software solving problems on End User Devices

1 Analysis of trends and recording current health status of End User Devices

2 Identification where and when the issue occurred and how many users are impacted

3 Analysis of the events in timeline to identify root causes of issues very quickly

4 Cooperation with various technical teams on root cause analyses and remediation plans

5 Resolution of issues discovered.

6 Documentation of findings and recommendations

  • Reporting
  • Supporting & troubleshooting the Nexthink solution components such as Appliance, Web Console, Engine. Focus on administration, operations and maintenance of Nexthink hardware and software
  • Providing input for collector packaging and assist in deployment scenarios
  • Perform ongoing maintenance
  • Check the Appliance health (CPU, Disk & Memory Utilization)
  • Check the connectivity of Engines to Portal on relevant Ports in case of any issues with license/engine/appliance status.
  • Maintaining customer specific EUCA documentation updated
  • Maintenance and creation of Investigations, Campaigns, Services, Alerts, Metrics, Scores & Campaigns etc. on Nexthink Finder
  • Recommending automation candidates and actively supporting EUCA Service Development in the area of development/testing/implementation of new remediation scripts
  • Experience with analyzing system logs, events, and monitoring alerts
  • Experience with diagnosing, resolving, and delivering root cause analysis for automatic alerts, issues and incidents
  • Experience with identifying & investigating reoccurring issues and working with responsible support groups on addressing them (e.g. Network, SCCM, Security, Service Desk, Onsite Support)
  • Knowledge of ITIL Processes
  • Capability to understand and write technical documentation
  • Experience with administration & troubleshooting of Microsoft System Center Suite applications and tools, especially SCCM would be considered as an advantage
  • Knowledge of PKI and PowerShell scripting will be highly appreciated

  • Nexthink Administrator

    4 weeks ago

    Hyderabad, India People Prime Worldwide Full time

    Nexthink Administrator About the Company Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital...

  • Nexthink Administrator

    4 weeks ago

    Hyderabad, India People Prime Worldwide Full time

    Nexthink AdministratorAbout the CompanyOur client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital...

  • Nexthink Administrator

    4 weeks ago

    Hyderabad, India People Prime Worldwide Full time

    Nexthink AdministratorAbout the CompanyOur client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital...

  • Nexthink Administrator

    4 weeks ago

    Hyderabad, India People Prime Worldwide Full time

    Nexthink AdministratorAbout the CompanyOur client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital...

  • Nexthink Administrator

    16 hours ago

    Bengaluru South, Karnataka, India Microland Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionMicroland is a leading AI-first, platform-led technology infrastructure services company that enables enterprises to build intelligent, resilient, and future-ready operations. With over 36 years of expertise in digital networks, cloud, data centers, workplaces, and cybersecurity, we are a trusted partner to global enterprises. Our strong...

  • EUC Nexthink Administrator

    2 weeks ago

    Hyderabad, India Tata Consultancy Services Full time

    Desired Competencies (Technical/Behavioral Competency)Primary SkillsProactive Hardware & Software solving problems on End User DevicesAnalysis of trends and recording current health status of End User DevicesIdentification where and when the issue occurred and how many users are impactedAnalysis of the events in timeline to identify root causes of issues...

  • Nexthink Platform Administrator

    2 weeks ago

    Hyderabad, India Tata Consultancy Services Full time

    Desired Competencies (Technical/Behavioral Competency)Primary SkillsProactive Hardware & Software solving problems on End User DevicesAnalysis of trends and recording current health status of End User DevicesIdentification where and when the issue occurred and how many users are impactedAnalysis of the events in timeline to identify root causes of issues...

  • EUC Nexthink Administrator

    2 weeks ago

    hyderabad, India Tata Consultancy Services Full time

    Desired Competencies (Technical/Behavioral Competency)Primary SkillsProactive Hardware & Software solving problems on End User DevicesAnalysis of trends and recording current health status of End User DevicesIdentification where and when the issue occurred and how many users are impactedAnalysis of the events in timeline to identify root causes of issues...

  • Nexthink

    3 weeks ago

    Pune, India Tata Consultancy Services Full time

    Primary SkillsProactive Hardware & Software solving problems on End User DevicesAnalysis of trends and recording current health status of End User DevicesIdentification where and when the issue occurred and how many users are impactedAnalysis of the events in timeline to identify root causes of issues very quicklyCooperation with various technical teams on...

  • Nexthink SME

    2 weeks ago

    Bengaluru, India Tata Consultancy Services Full time

    Nexthink SMELocations: Delhi / Hyderabad / Mumbai / BangaloreExperience: 4-9 Years.Skills Must-HavePlatform Administrator: -Manage the Nexthink platform's day-to-day operations, including Collector deployment, Engine configuration, and Portal maintenance.Technical Skills: -Customize the Nexthink platform, including dashboards, alerts, and remote actions, to...