Service Engineer
5 days ago
Location: Nashik, Maharashtra
Experience: 2–3 Years
Department: Service & Customer Support
Role Summary
The Service Engineer will be responsible for installation, commissioning, troubleshooting, maintenance, and support of industrial automation and conveyor equipment at client sites. This role serves as a crucial interface between customers and the company's technical and project teams, ensuring operational efficiency and high customer satisfaction.
Key Responsibilities
Install and commission industrial conveyor systems and packaging automation equipment at client sites.
Conduct preventive and breakdown maintenance, diagnosing mechanical, electrical, pneumatic, and control system faults.
Provide on-site and remote technical support for operational issues and resolve customer complaints within defined SLAs.
Train customer staff on safe operation, routine maintenance, and optimization of installed systems.
Prepare detailed service reports, log maintenance activity, and document recurring issues for analysis.
Support the sales and project teams with after-sales insights and technical assistance.
Ensure strict compliance with company and industry safety standards at all times.
Travel extensively to client locations as required.
Required Skills and Qualifications
Diploma in Mechanical/Electrical/Electronics/Instrumentation or related field.
2–3 years' experience in servicing industrial automation, conveyor systems, or packaging machinery.
Sound understanding of mechanical assemblies, electrical panels, and control systems (PLC/HMI is a plus).
Ability to read technical drawings, wiring diagrams, and interpret equipment manuals.
Excellent troubleshooting, analytical, communication, and customer handling skills.
Willingness to travel and work at customer sites as per project needs.
Preferred Attributes
Experience in industrial automation for warehousing, packaging, or material handling industries.
Exposure to handling safety audits and process improvements.
Proficiency in MS Office and service reporting tools.
Job Type: Full-time
Pay: ₹8, ₹38,429.84 per month
Willingness to travel:
- 25% (Preferred)
Work Location: In person
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