Associate Project Manager

Introduction

KLDiscovery offers a fantastic opportunity for you to use your talents to make a meaningful impact in a fast-paced, growing technology and services organization  KLDiscovery is a global leader in eDiscovery, compliance, and data management solutions, empowering law firms, corporations, and government agencies to tackle their most complex legal and regulatory challenges.

We are looking for an Associate Project Manager to join our team who is passionate about our mission and brings initiative, authenticity, and collaborative spirit to everything they do. If you're fueled by innovation and committed to delivering exceptional results, KLDiscovery is the perfect place to grow your career.

Work Status: Remote, work from home opportunity

Is This Role For You? 

The position is responsible for ensuring that projects are carried out to the best possible standards, within relevant timelines, at an acceptable cost and in line with overall company objectives, while meeting client requirements for deliverables. They are responsible for setting and meeting client expectations and communicating project progress to all the stakeholders in the project – the client, as well as the sales and operations teams.    

Candidate must be confident, highly self-motivated, and able to communicate effectively with a diverse set of parties, both internal and external. This will include lawyers, C-Level corporate clients, technical engineers and litigation support staff from around the world. 

A Day In The Life

• Work in tandem with Project Managers, Senior Project Managers to support the completion of active client projects
• Support Project Management group with administrative tasks including billing, job tracking, scheduling, reporting and answers to client inquiries
• Schedule and conduct project meetings to understand project goals, processes, timelines and expectations, documenting meeting minutes as required
• Input requirements into work order tracking system including project revisions and updates throughout the project cycle
• Assist in the development and maintenance of client and management reports
• Act as liaison with Operations to understand, communicate and provide administrative support for appropriate solutions for active client projects
• Directly manage small, transaction based projects that only include receipt of media, simple processing and shipment of deliverables
• Manage content and information on Project Management's knowledge base, FAQ, and SharePoint documentation repositories
• Maintain a general understanding of our industry and trends and a thorough understanding of all company products and services and technologies.

What You Will Bring To The Role 

• 3+ years of work experience in project management, administrative or related role
• Bachelor's degree preferred; High School Diploma (or equivalent) required
• Solid written and verbal communications skills are critical to the success of this position
• Client service-oriented attitude is required
• Teamwork, attention to detail, positive attitude and self-motivation are also important attributes
• SaaS, Professional services, Electronic discovery or litigation related experience is a plus

Driving Career Growth, Benefit Excellence: The KLD Advantage

At KLD we invest in employees and their families by placing their wellbeing first. We offer competitive total compensation that includes base pay, bonus potential, inclusive benefits, wellness programs, and perks. We use market and industry data to inform pay decisions while considering geography and labor markets, individual experience, and business needs. India compensation is based upon the local competitive market.

• Paid time off, that offers various time off options to help employees maintain a work-life balance, such as Casual, Earned, Sick, Special Leave, and Holidays
• Ongoing learning and development, a focus on continuous professional development through various training and education reimbursement programs 
• A diverse and inclusive workplace where we all learn, grow, and achieve the greatest heights…together
• A surrounding team of mission-driven individuals who genuinely love what they do 
• Free, fun, interactive and incentivized global wellness program that promotes the wellbeing of our employees 
• India compensation is based upon the local competitive market

Who We Are 

KLDiscovery provides technology-enabled services and software to help law firms, corporations, and government agencies solve complex data challenges. With offices in 26 locations across 17 countries, KLDiscovery is a global leader in delivering best-in-class data management, information governance, and eDiscovery solutions to support the litigation, regulatory compliance, and internal investigation needs of clients. Our Nebula Ecosystem provides powerful end-to-end eDiscovery and enterprise-grade information governance. Through its global Ontrack data recovery business, KLDiscovery delivers world-class data recovery, disaster recovery, email extraction and restoration, data destruction, and tape management. 

We Provide Equal Employment Opportunity 

At KLDiscovery we believe that inclusion and diversity make us stronger. We are committed to fostering an inclusive environment for all employees that enhances wellbeing and belonging. We welcome and celebrate individuals of all backgrounds, experiences, and perspectives. 

We do not discriminate on the basis of race, color, religion, gender, pregnancy, gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status. We are happy to support you with any accommodation request at any stage in our hiring process.

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