Sky Phygital

2 weeks ago

Bhopal, Madhya Pradesh, India Kotak Mahindra Bank Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Description
The Sky Phygital Relationship Manager will play a crucial role in bridging the gap between the digital and physical aspects of the bank's sales and marketing efforts. They will be responsible for devising and implementing innovative strategies to engage and retain customers, leveraging both online and offline channels. This role requires a dynamic and creative individual who can think outside the box and drive sales growth.

Responsibilities
  • Develop and execute sales strategies for the Sky Channel-Phygital department, aiming to increase sales and market share.
  • Build and maintain strong relationships with key clients and partners, ensuring their satisfaction and loyalty.
  • Identify new business opportunities and potential clients through market research and analysis.
  • Create and deliver compelling sales presentations and proposals tailored to the needs of prospective clients.
  • Collaborate with the marketing team to develop integrated marketing campaigns that align with sales objectives.
  • Monitor and analyze sales performance, providing regular reports and insights to the management team.
  • Stay updated with industry trends and competitor activities, identifying potential threats and opportunities.
  • Provide excellent customer service and support, ensuring a positive and seamless experience for all customers.
  • Train and mentor junior team members, fostering a culture of continuous improvement and knowledge sharing.
Qualifications
  • A bachelor's degree in business, marketing, or a related field is preferred.
  • Minimum 3-5 years of experience in a sales or relationship management role, preferably in the banking or financial services industry.
  • Strong knowledge of sales strategies and techniques, with a proven track record of achieving sales targets.
  • Excellent communication and interpersonal skills, with the ability to build rapport and negotiate effectively.
  • Proficiency in using CRM systems and sales analytics tools to track and analyze sales performance.
  • Ability to work independently and manage multiple projects simultaneously, with strong organizational skills.
  • Creative and innovative thinking, with a problem-solving mindset to develop unique sales approaches.
  • Strong leadership and team management skills, with the ability to motivate and inspire a high-performing team.
  • Flexibility to adapt to a dynamic work environment and embrace change.
  • A passion for customer service and a commitment to delivering exceptional client experiences.

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    Job Description The Sky Phygital Relationship Manager will play a crucial role in bridging the gap between the digital and physical aspects of the bank's sales and marketing efforts. They will be responsible for devising and implementing innovative strategies to engage and retain customers, leveraging both online and offline channels. This role requires a...