International Chat

6 hours ago

Gurgaon, Haryana, India Teleperformance (TP) Full time

Roles and Responsibilities:

  • Provide customer support through various channels such as calling,email, chat, and non-voice processes.
  • Handle international customer inquiries with a focus on blended process (calling+email + chat).
  • Offer product solutions to customers based on their requirements.
  • Maintain accurate records of customer interactions using CRM software.
  • Collaborate with internal teams to resolve complex issues.

Desired Candidate Profile

  • 0-3 years of experience in BPO Customer Service or related field.
  • Strong communication skills for effective interaction with customers via multiple channels (email, chat).
  • Ability to work in a fast-paced environment handling multiple tasks simultaneously.
  • Proficiency in International Chat Process and Non-Voice Process is essential.
  • Any graduates/post-graduates or pursuing are eligible (but should be available for 3 months after selection without any leaves)

Job Details:

  • Any 5 days of working
  • Any 2 days of Week off(rotaional)
  • Shift- 9 hours of night shift(Including 1 Hour break)
  • Rotational Shifts/ Week-off
  • Salary /-
  • Location- Gurgaon

Contact -

HR Usree or mail your cv

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