Hotel Receptionist

2 days ago

Ludhiana, Punjab, India Imagination Office Full time ₹ 12,000 - ₹ 1,44,000 per year

Key Responsibilities:

  • Greet guests warmly upon arrival and provide information on check-in and check-out procedures.
  • Handle guest reservations, cancellations, and modifications via phone, email, or in person.
  • Assign rooms based on guest preferences and availability.
  • Process guest check-ins and check-outs efficiently.
  • Handle guest inquiries, complaints, and feedback professionally.
  • Manage payment processing, issue invoices and receipts, and maintain accurate records.
  • Coordinate with housekeeping and maintenance departments to ensure room readiness.
  • Maintain the front desk area in a clean and orderly fashion.
  • Monitor guest arrivals and departures and maintain security and confidentiality.
  • Provide information about the hotel, local attractions, transportation, and dining options.

CONTACT NO:

SHIFT: NIGHT SHIFT

TIMINGS: 09:30 PM - 09:30 AM

WORKING DAYS : 07 DAYS IN A WEEK

TIMINGS: 09:30PM TO 09:30AM

Job Types: Full-time, Permanent

Pay: ₹10, ₹12,000.00 per month

Work Location: In person

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