Billing Coordinator II

2 weeks ago

Bengaluru, Karnataka, India Aecom Full time ₹ 9,00,000 - ₹ 12,00,000 per year

This role will be responsible for performing the end-to-end processes of billing which includes invoice creation & credit note cancellation servicing at least one or more region.

Responsibilities & Duties

  • Perform end-to-end billing tasks in compliance with approved billing policies & procedures, accounting standards, SOX, internal controls and within the approved service level agreements.
  • Assigned invoices may range from simple to moderately complex transactions.
  • Update client billing information and instructions and billing rates.
  • Gather and review backup documentations for billing purposes.
  • Perform revenue recalculation steps in Oracle.
  • Collaborate with internal/external stakeholders to ensure invoices are submitted to the clients timely and accurately.
  • Distribute invoices to external clients through various distribution platforms e.g. mail, email, and client portal uploads.
  • Respond to inquiries and escalate issues and concerns to the Team Lead for timely resolution.
  • Participate in governance meetings with Operations Team and/or clients.
  • Perform multiple routine and/or simple ad hoc tasks assigned by the Billing Team Leader or Billing Manager.
  • Address critical issues with the guidance of Team Leader within the prescribed turn-around time.
  • Gather information and documentation to assist in investigating and in resolving issues within the assigned process.
  • May be involved in selected transition-related activities such as desktop procedures creation.

Qualifications

  • Bachelors degree in finance & accounting or any Business-related course.
  • 2-3 years of relevant professional experience in Billing, Accounts Receivable, or Order-to-Cash.
  • Excellent communications skills in both written and spoken English.
  • Intermediate proficiency in MS Applications (Word, Excel, Outlook, PowerPoint) and Adobe application.
  • Knowledge and understanding of accounting standards and procedures and internal controls.
  • Experience working with ERP, i.e., Oracle Systems or SAP is preferred.
  • Previous experience in process migration/transition is a plus.

  • Experience working in Shared Services or BPO is an advantage.

  • Ability to effectively communicate and collaborate within a specific group of internal and external customers. (Communication)

  • Ability to maintain good customer relationships with the ability to understand and respond to customer needs and requirements. (Customer Service)
  • Ability to be thorough and meticulous in completing assigned reports, tasks, and documentation. (Attention to Detail)
  • Ability to identify and resolve moderate and complex issues by applying best practices and technical expertise and may recommend solutions for unique scenarios.

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