German/woman Language Specialist

1 day ago

Mumbai, Maharashtra, India Clean Charm Full time ₹ 4,00,000 - ₹ 7,00,000 per year

Roles & Responsibilities

  • German Language Expert are responsible for managing accounts, ensuring clients are satisfied.
  • Translate mails form German to English and English to German.
  • Manage a portfolio of accounts to achieve long-term success.
  • Develop positive relationships with clients and handling customers' needs.
  • Act as the point of contact and handle customers' individual needs.
  • Generate new business using existing and potential customer networks.
  • Resolve customer queries and handle their requirements in a timely manner.
  • Supervise account representatives to ensure sales increase.
  • Coordination with client and internal department on call or or by mail and resolve queries.
  • Report on the status of accounts and transactions.
  • Follow up with client regarding payment.

Requirements

  • German B2 level mandatory.
  • Proven work experience as a German Language Expert
  • Excellent communication and negotiation skills.
  • An ability to deliver projects and answer inquiries on time.
  • Business acumen with a problem-solving attitude.
  • Understanding of MS Office and CRM software
  • Exceptional customer service skills.
  • Strong work ethic.
  • Good sales skills.

Job Type: Full-time

Pay: ₹500, ₹700,000.00 per year

Application Question(s):

  • This role has a shift coverage from 8:00 am to 10:00 pm, are you open for the sift between this time slot?
  • When can you start?
  • What is your salary expectation?
  • Where are you currently located?
  • This role is based in Western Suburbs, are you comfortable traveling?

Experience:

  • German: 1 year (Required)
  • Customer service: 1 year (Preferred)

License/Certification:

  • German B2 and above (Required)

Work Location: In person

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