International Customer Service Representative

1 week ago

Mumbai, Maharashtra, India Placement LLP Full time ₹ 3,60,000 - ₹ 4,80,000 per year

Job Title: International Customer Support Representative
Location: Mumbai, Maharashtra
Job Type: Full-Time | Rotational Shifts

Job Description

We are looking for a proactive and empathetic International Customer Support Representative to join our growing team. This role requires excellent communication skills, cultural sensitivity, and the ability to solve customer issues across time zones.

Key Responsibilities

  • Provide email, chat, and voice support to international customers.
  • Resolve queries related to orders, services, payments, or technical issues.
  • Maintain detailed records of customer interactions.
  • Work collaboratively with internal teams to escalate and resolve complex issues.
  • Meet individual and team KPIs, including response times and customer satisfaction.

Requirements

  • 1 year of experience in a customer support role preferred.
  • Freshers are welcome with good communication skills
  • Excellent written and spoken English. Additional languages are a plus.
  • Comfortable working in shifts, including nights and weekends.
  • Familiarity with CRM tools (e.g., Zendesk, Freshdesk, Salesforce).
  • Strong problem-solving skills and a customer-first attitude

Benefits

  • Competitive salary with performance bonuses
  • Remote work flexibility / Hybrid options (if applicable)
  • Comprehensive training and development programs
  • Paid time off and holiday leave
  • Opportunity to work with a diverse and international team

Job Types: Full-time, Permanent, Fresher

Pay: ₹18, ₹40,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Schedule:

  • Evening shift
  • Morning shift
  • Night shift
  • Rotational shift
  • UK shift
  • US shift

Supplemental Pay:

  • Overtime pay
  • Performance bonus
  • Shift allowance
  • Yearly bonus

Language:

  • English (Required)
  • Hindi (Preferred)

Work Location: In person

  • International Customer Service Representative

    19 hours ago

    Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Opportunity in International Customer Service• A customer service representative plays a crucial role in resolving issues efficiently.• Monitoring application system loads ensures smooth performance and timely responses to customer inquiries.• Effective communication through email facilitates follow-up actions and maintains customer...

  • Customer Service Representative

    2 days ago

    Mumbai, Maharashtra, India International Flavors & Fragrances Full time

    Job Summary Are you passionate about customer relations Would you love to work for a global organisation that is doing more good for people and planetJoining science and creativity we are an international collective of thinkers who partner with customers to bring scents tastes experiences ingredients and solutions for products the world craves We are now...

  • International Customer Service Representative

    1 day ago

    Navi Mumbai, Maharashtra, India beBeeInternational Full time ₹ 15,00,000 - ₹ 28,00,000

    Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences through effective communication, problem-solving, and issue resolution.Main Responsibilities:Handle inbound and outbound...

  • Customer Service Representative

    2 days ago

    Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 6,00,000 - ₹ 12,00,000

    Customer Service RepresentativeThis is an exciting opportunity to join our team as a Customer Service Representative, where you will play a critical role in delivering exceptional customer experiences.You will be responsible for resolving customer queries and issues promptly, providing accurate information, and escalating complex cases to the relevant...

  • Customer Service Representative

    3 days ago

    Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 4,00,000 - ₹ 8,50,000

    Job Title: Customer Service RepresentativeWe are seeking a customer-focused professional to handle our international customer support operations. The ideal candidate will provide exceptional service to customers across different countries, ensuring high customer satisfaction by resolving queries and providing timely solutions in a professional manner.

  • Customer Service Representative

    2 days ago

    Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 30,00,000 - ₹ 50,00,000

    Customer Service RepresentativeWe are seeking an ambitious professional to fill a Customer Service Specialist role.The ideal candidate will possess exceptional problem-solving skills, strong communication abilities, and the capacity to work efficiently in a fast-paced environment.The representative will be responsible for providing knowledgeable answers to...

  • Customer Service Representative

    2 weeks ago

    Mumbai, Maharashtra, India beBeeCustomerService Full time ₹ 34,20,000

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries and resolving issues in a professional and courteous manner.Responsibilities:Handle customer queries via phone, email, and chat platforms.Resolving customer complaints and concerns...

  • Customer Service Representative

    2 days ago

    Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 3,00,000 - ₹ 6,00,000

    About the Role: We are seeking a skilled and experienced individual to fill the Customer Service Representative position. This role requires strong communication skills and experience in international voice processes.Responsibilities:Engage with customers using professional speaking skillsHandle international voice processes effectivelyProvide exceptional...

  • Intern, Customer Service Representative

    1 week ago

    Mumbai, Maharashtra, India Drip Capital Full time US$ 60,000 - US$ 1,00,000 per year

    Position: Intern, Customer Service RepresentativeAbout Drip CapitalWe are a US-based fintech company revolutionizing global trade for SMEs. At Drip Capital, we're redefining the future of trade finance and facilitation, empowering small and medium-sized enterprises (SMEs) to scale internationally with ease.With the global SME trade market exceeding $5...

  • Customer Service Representative

    1 week ago

    Mumbai, Maharashtra, India beBeeCommunication Full time ₹ 4,50,000 - ₹ 7,00,000

    Customer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team.About the RoleThe ideal candidate will be responsible for delivering exceptional customer service and support through effective communication, ensuring a positive experience for our clients. This role involves managing customer...