edr sme
5 days ago
Level: L3
- Continuously monitor endpoint telemetry for Indicators of Attack (IOAs) and Indicators of Compromise (IOCs).
- Validate and triage alerts generated by Falcon Insight, and escalate confirmed threats to L2/L3 SOC teams
- Use Real Time Response (RTR) to investigate and remediate threats directly on endpoints without disrupting operations
- Assist in troubleshooting sensor-related issues, including log collection and root cause analysis
- Raise and manage support cases with CrowdStrike for unresolved technical problems
- Maintain documentation of known issues, fixes, and deployment best practices.
- Conduct proactive threat hunting using Falcons historical and real-time data.
- Leverage CrowdStrike Adversary Intelligence to correlate endpoint behaviour with known threat actor TTPs
- Collaborate with threat intelligence teams to enrich detection logic and improve response workflows.
- Participate in governance forums and SLA reviews to report on EDR performance, coverage, and incident metrics
- Ensure compliance with internal security policies and external regulatory requirements.
- Contribute to executive dashboards and audit documentation for endpoint security posture
- Work closely with SOC, SIEM, DLP, and Cloud Security teams to integrate endpoint telemetry into broader detection and response strategies
- Support CDC operations by aligning EDR capabilities with automation playbooks and GenAI-driven enrichment
Tool Technology:
Crowdstrike
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