sap bw

About ERGO Technologies and Services India

ET&S India, a part of ERGO Technology & Services Management, is the latest addition as an IT outsourcing provider for ERGO Group Worldwide. Supported by ERGO Group, an 18 billion Euro organization operating in over 25 countries, ET&S India aims to offer technology services to the ERGO group. In the near future, ET&S India will drive ERGO's digital ambitions and establish offshore development centres in various cities across the country. ET&S India will also focus on developing expertise and offering career opportunities in a wide range of technologies within the insurance sector.

Role Description:

The Job Holder will be responsible for configuring new system functionality, providing system maintenance & enhancements in SAP projects relating to Business DataWarehouse and Management Reporting to ensure that the initiatives and internal customers are provided full lifecycle support, from implementation through on-going support. This person will be responsible for coding, configurations unit testing, bug-fixes a day-to-day basis. It should be noted that this should be mainly delivered via Configuration objects rather than Custom Developments. An exceptional knowledge of standard SAP functionality is therefore required to be able to properly exploit the Platform to deliver maximum business value

Key Accountabilities & Responsibilities:

• Configure SAP BW in line with the Global Template for the individual ETSM TechHubs and develop Management Reports according to Specifications provided by the Key Business Users and the Requirements Engineer
• Ensure delivery of maximum business value through the exploitation of SAP Standard functionality and configuration objects to achieve the desired end result
• Act as the technical expert, ensuring quick turnaround in identifying application issues and providing timely solutions
• Adhere to security and control, and change control processes
• Design, develop and maintain the SAP Systems to meet support and/or project requirements.
• Interface with business and IT teams to understand business requirements and translate business requirements into formal technical requirements and application code via controlled design documents.
• Work with IT support teams (DBA, server teams) to ensure support and project requirements are developed and successfully implemented
• Ensure integration system activities including monitoring the technical architecture (particularly scalability, availability and archiving) meet all SLA's
• Develop and execute unit test and integration plans/scripts to validate that application changes meet technical specifications.
• Responsible for full System Development Life Cycle
• Work with business team to complete acceptance testing and participate in integration testing
• Participate in production support/ duty rotation including weekend and off-hour support coverage
• Undertake performance tuning activities for SAP integration activities
• Provide Solution Delivery Methodology artefacts associated with application components.
• Participate in technical reviews at appropriate stages of development
• All information security requirements related to the role are applicable, and It is mandatory to adhere to them

Key Competencies & Skills required

Technical Skills:

• SAP BW and Management Reporting tooling
• MS Office & Jira Knowledge
• Very good knowledge in written and spoken English
• IT technical background & programming experience
• Experience in all components of software delivery with concentration in requirements, design and development.
• Quick starter to troubleshoot/resolve incidents and business support items
• Strong analytical and problem solving skills
• Ability to multi-task effectively
• Prioritize Business Impact and Urgency
• Perform application support tasks like: systems support, security reviews, & maintenance tasks
• Testing experience
• Ability to learn new technologies and methodologies quickly

Behavioral Skills:

• Excellent interpersonal and communication skills for working in a global environment
• Willingness to learn and quickly adapt to changing requirements
• Proactive approach to identifying issues and presenting solutions and options
• Acts professionally and friendly in interaction and asks questions to better understand the business requirements and the needed adjustments of the SAP system

Previous Experience & Qualifications

Minimum Educational Qualification:

• A degree in Business Administration, Business Information Systems or IT Consulting or equivalent or a related discipline; or equivalent work experience

Years Experience & Knowledge:

• 7 + years of SAP modules such as SAP BW and general management reporting tooling experience
• Significant experience of Change and Release Management and Quality Management techniques gained through IT program / project delivery and in an IT support environment.
• Experience of working within multi-location teams.