Principal Software Engineer

  About Arctera 

Arctera keeps the world's IT systems working. We can trust that our credit cards will work at the store, that power will be routed to our homes and that factories will produce our medications because those companies themselves trust Arctera. 

Arctera is behind the scenes making sure that many of the biggest organizations in the world – and many of the smallest too – can face down ransomware attacks, natural disasters, and compliance challenges without missing a beat. We do this through the power of data and our flagship products, Insight, InfoScale and Backup Exec. 

Illuminating data also helps our customers maintain personal privacy, reduce the environmental impact of data storage, and defend against illegal or immoral use of information. 

It's a task that continues to get more complex as data volumes surge. Every day, the world produces more data than it ever has before. And global digital transformation – and the arrival of the age of AI – has set the course for a new explosion in data creation. 

Joining the Arctera team, you'll be part of a group innovating to harness the opportunity of the latest technologies to protect the world's critical infrastructure and to keep all our data safe. 

About Arctera

Arctera is at the forefront of building [insert domain focus – e.g., enterprise-grade storage, cloud-native data management, AI-driven infrastructure, etc.]. We are passionate about solving complex engineering challenges at scale and delivering reliable, performant, and innovative solutions to our customers worldwide.

Role Overview

As a Principal Software Engineer at Arctera, you will play a critical role in designing and developing core platform components, driving technical strategy, and mentoring the next generation of engineers. You will be expected to own end-to-end architecture and execution for key initiatives, collaborate with cross-functional teams, and raise the technical bar across the organization.

Key Responsibilities

We are looking for candidates who have experience with file systems, storage and cloud technology for data protection solution. You should also have an eye for great design and a knack for pushing projects from conception all the way to customers.

• Architecture & Design: Lead design and development of scalable, high-performance, and resilient systems.

• Technical Leadership: Provide guidance, mentorship, and code/design reviews to engineers across teams.

• Innovation: Evaluate new technologies, frameworks, and approaches to keep Arctera at the cutting edge.

• Collaboration: Work closely with Product Management, QA, and Customer Engineering to deliver high-quality features.

• Execution Ownership: Drive projects from concept to production with accountability for timelines and quality.

• Best Practices: Define and enforce coding standards, CI/CD practices, testing strategies, and system observability.

Required Skills & Experience

• Programming Languages

• Strong proficiency in C programming (kernel and user space).

• Operating System Internals

• In-depth knowledge of Linux internals (processes, memory management, block layer, device drivers).

• Multipathing & Block Storage

• Good hands-on of block storage concepts: multipathing, device-mapper, LVM.

• Performance Optimization

• Identifying and fixing performance regressions or bottlenecks.

• Debugging IO path performance issues using tools like blktrace, iostat, perf, etc.

• Troubleshooting & Debugging

• Kernel and user-space debugging using gdb, printk, strace.

• Soft Skills & Collaboration

• Effective communication within cross-functional teams (QA, PM, Support).

• Experience analyzing core dumps, memory leaks, and race conditions.

• Strong skills in interpreting logs and error codes for root-cause analysis.

Preferred Qualifications

• Experience working in infrastructure, storage systems, or cloud-native ecosystems.

• Knowledge of DevOps practices, CI/CD pipelines, and infrastructure-as-code.

• Exposure to AI/ML-driven automation or observability frameworks.

• Contributions to open-source projects or patents/publications in relevant domains.

What We Offer

• Opportunity to influence the technical direction of Arctera's core products.

• Collaborative and innovative work culture with a flat hierarchy.

• Competitive compensation, performance bonuses, and benefits.

• Flexible work arrangements and continuous learning opportunities.