Electronic Service Engineer I 3-4 Yrs of experience

7 days ago

Pune, Maharashtra, India NORD Drivesystems Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

 Responsible for repairs in NORD Service centre as well as on-site customer service support in defined time frame. In case of customer complaints, determine the cause of the failure taking inhouse knowledge support and compare it with the customer information -> On-site diagnosis. Writing Service visit reports for the customer or internally. Carry out repairs or modifications as specified on the service order / directed by supervisor. Visiting service partners to assist with practical trainings and proper utilization for customer complaints and follow-ups for reports. If necessary, request replacement material or inform the supervisor in case of warranty decisions. Focus on building long term business relations with OEM's/ End-user/ customers by confidence building on product know-how in coordination with HO team. Document the used material and used hours and write a report in the SAP-CS system  Reporting required parts, working hours & adding information to Service order in the SAP-CS system for future reference. Providing installation, commissioning & Service support to end customers based on the request from sales/customer. Job profile calls for pan India travel. Inspecting customer units, making analysis report at site and sending the service estimate (necessary spares) and offer as per the service guidelines to concerned sales engineer. Maintaining the complete documentation of service orders attended and files. Maintain all tools, tackles & instruments in working condition & timely maintenance of the same. Visit to customer place for Retrofit, AMC & spare business increasing service revenue.

  • Service Engineer

    6 days ago

    Pune, Maharashtra, India ANGEL JOBS Full time ₹ 8,00,000 - ₹ 12,00,000 per year

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    Pune, Maharashtra, India Shree Consultancy Services Full time ₹ 4,00,000 - ₹ 6,00,000 per year

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    Pune, Maharashtra, India Emerson Full time ₹ 10,00,000 - ₹ 25,00,000 per year

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