CUSTOMER SERVICE ASSOCIATE III Job Details

2 days ago

Bengaluru, Karnataka, India TE Connectivity Ltd Full time ₹ 2,00,000 - ₹ 6,00,000 per year
Job Description

CUSTOMER SERVICE ASSOCIATE III

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

TE Connectivity Ltd. is a $16.4 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 89,000 employees, including more than 8,000 engineers, working alongside customers in approximately 140 countries.

Supporting all transactional tasks of the TE Order-to-Cash Process playing a key role in the whole business success. The team will support in the background the whole Customer Service Organization, intercompany business.

Responsibilities

  • To deliver extraordinary customer experience: As a customer facing function we always need to ensure that each and every customer turns into a promoter of TE. We need to fulfill the demanding nature of our customers and exceed their expectations by delivering extraordinary customer experience on every inquiry. Creating a network with support functions and acting in accordance with TE Values to meet our objective of ECE. Delivering swift results to exceed expectations.

  • Order Management: Entry of paper/fax customer purchase orders into TE SAP order management system. Completely and accurately enter all relevant purchase order data elements including part numbers, shipping and billing information, and any special instructions. Orders are to be created per documented work instructions. Utilize TE Knowledge Base to resolve technical/procedural issues while doing the daily task.

  • Quotations: Receive inbound quotation requests from customer and sales. Generate standard quotes using TE SAP System. Send quotes via email to customers and sales.

  • Backlog Management/Order Changes: Work with Material Planners and controllers and internal support functions to manage and cater to customer requests on better delivery dates. Make changes to existing sales orders in TE SAP System based on requests from CCP, Customers and Sales. Utilize knowledge base to understand individual customer contractual conditions for change orders. Make decisions on accepting, rejecting or modifying requests for change orders. Focus on getting deliveries cut for Orders that are past due on our systems at the earliest.

  • Returns: Receive return requests from Quality/Sales/customer. Generate RE Order in the system and create a CR after validating all the essentials of the material that is being returned by a customer for various reasons.

  • Cross trainings: Learning and supporting all the transactions within the region/cross region.

  • Innovation: Challenge self to develop new and improved ideas for all that we do.

Skills
  • Education Required: Any Graduate
  • Flexible to work in shifts
  • Customer centric
  • Excellent communication skills
  • Communicate with end customers via various channels such as telephone, email and chat (inquiries) to resolve technical questions and propose options and solutions.
  • Relevant experience in end to end order management
  • SAP/ERP Preferred
Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

Location
  • City: Bangalore
  • State: KA
  • Country/Region: IN
  • Postal Code: 560076
Travel

None

Requisition ID

136846

Alternative Locations

Function: Customer Service

Job Segment

ERP, SAP, Customer Service, Technology

  • SUPPLIER QUALITY ENGINEER III Job Details

    2 weeks ago

    Bengaluru, Karnataka, India TE Connectivity Ltd Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Description SUPPLIER QUALITY ENGINEER III At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job Overview Evaluates suppliers' operations and products for compliance with company quality standards; influences supplier selection.Job...

  • CUSTOMER SERVICE SUPERVISOR Job Details

    2 days ago

    Bengaluru, Karnataka, India TE Connectivity Ltd Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Description CUSTOMER SERVICE SUPERVISOR At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job OverviewLead with Accountability: Spearhead your team to achieve specific departmental goals, focusing on delivering a superior Customer Experience. ...

  • CUSTOMER SERVICE SUPERVISOR Job Details

    2 days ago

    Bengaluru, Karnataka, India TE Connectivity Ltd Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Description CUSTOMER SERVICE SUPERVISOR At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job OverviewLead with Accountability: Spearhead your team to achieve specific departmental goals, focusing on delivering a superior Customer Experience. ...

  • QARA Engineer Job Details

    1 week ago

    Bengaluru, Karnataka, India L and T Technology Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description QARA Engineer Date: 3 Oct 2025 Location: Bangalore Company: LTTS The QARA Engineer is a hands-on technical and regulatory role focused on ensuring our Class III medical devices meet the highest standards of quality and regulatory compliance, particularly for our US FDA Premarket Approval (PMA) submission remediation project. The engineer...

  • Customer Service Associate

    1 week ago

    Bengaluru, Karnataka, India Chai Point Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Job Title: Customer Service AssociateJob Summary: We are looking for a dynamic and customer-focused professional to join our team as a Customer Service Associate. The role will involve managing customer interactions through inbound calls as well as handling queries, complaints, and feedback received via social media platforms. The ideal candidate should...

  • Service Engineer Job Details

    1 week ago

    Bengaluru, Karnataka, India Hero MotoCorp Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description Service Engineer Date: 1 Oct 2025Location: Bengaluru, KA, IN, 560038Company: Hero MotocorpFunction: Emerging Mobility Business UnitPay Band: E3 & belowRole As a Service Engineer, you'll report to ZTSM and will be a part of EMBU.A purpose driven role for you Hands On expert from the company who can move around field in the Zone on the...

  • Customer Service Associate

    2 weeks ago

    Bengaluru, Karnataka, India The Wedding Company Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Service Associate at The Wedding Company, located in Bengaluru. The Customer Service Associate will be responsible for coordinating with clients, managing customer queries, ensuring customer satisfaction, and providing an excellent customer experience. Day-to-day tasks will include responding to...

  • CUSTOMER SERVICE SPECIALIST I Job Details

    4 days ago

    Bengaluru, Karnataka, India TE Connectivity Ltd Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Job Description CUSTOMER SERVICE SPECIALIST I At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.Job Overview TE Connectivity Ltd. is a $16.3 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected...

  • Customer Service Associate

    1 week ago

    Bengaluru, Karnataka, India Firstsource Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job descriptionJob Title: Customer Support Associate International Chat & UpsellingJob Category: Senior AssociateDepartment: OperationsReporting to: Team LeaderRole Description:A CSA in this role responds to customer queries and provide resolution, support and assistance to the customers who send Chats pertaining to existing/new queries on services provided...

  • Customer Service Associate

    2 days ago

    Bengaluru, Karnataka, India ace hiring solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    The Customer Service Associate will be responsible for providing excellent customer service to clients. This role involves addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Responsibilities:Respond to customer inquiries via phone, email, and chat.Provide product and service information to customers.Resolve customer...