Active Directory
21 hours ago
We are looking for an Active Directory and Windows-based Services Engineer who can quickly develop a good understanding of the ARM IT infrastructure and deliver excellent service to the user base.
Responsibilities:
- Manage day-to-day ITIL processes including Incident, Change, Problem, Request, and Knowledge.
- Contribute to ongoing improvement and take ownership of IT operations.
- Provide support during emergencies and ensure smooth system availability.
Required Skills & Experience:
- Strong experience in Active Directory: managing AD Forests, Domains, Trusts, OUs, FSMO roles, and GPOs.
- Strong knowledge of On-Prem Exchange & Hybrid configurations.
- Good understanding of Windows Services (SCCM, Print or DFS server, SSO).
- Experience in Vulnerability Management and escalation support.
- Excellent communication and customer service skills.
Nice to Have" Skills:
- Skilled in PowerShell scripting for automation.
- Technical certifications in Active Directory / Microsoft Exchange Hybrid.
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