Operations Manager
1 week ago
TO GET TIMELY UPDATES ON JOB OPENINGS, FEEL FREE TO JOIN OUR COMMUNITY @ (4L+ MEMBERS FROM 35+ COUNTRIES)
Job Overview:
As an Operation Manager, you will be responsible for leading a team of operation specialists who would look after the overall class experience in the technology category. You will interact with Learners before and after the class in the Lounge chat. You will work with Guides to ensure every class successfully launches in Zoom and support the Guide and Learners throughout the class as a Teaching Assistant.
Job Responsibilities:
- Assist guides and community session leaders to run enjoyable and interactive classes for older adults as the class's Teaching Assistant
- TA all technology classes and other key classes as our schedule requires
- Moderate classroom and other interactive spaces to ensure everyone is following our Community Guidelines
- Run class replays, guiding learners and answering their questions about the material
- Respond to technical and critical issues in the
- moment, ensuring successful learner experiences even in the case of challenges
- Draft and share class notes with learners
- Establish productive working relationships with guides, community leaders, and learners
- Create Support tickets for Learners who need additional help
- Manage the guide dashboard for new guides and help them launch and end classes
- Create response templates based on most frequently asked questions
- Manage the team of operation specialist
- Work with the Head of Community Operations to execute on experiments and projects that support company and team OKRs and goals
- This role will report directly to the Head of Community Operations
Mandatory Requirements:
- Should have worked in teaching, hospitality, or customer service background
- 5 - 8 Years of experience
Desired Requirements:
Should have specific experience or a deep personal interest in the technology category
Qualities:
- Excellent verbal and written communication skills
- Comfortable communicating on video, audio, and in written channels
- Multi-tasking and quick decision maker
- Meet deadlines and thrive in a fast-paced environment.
- Good Cheerleader
Eligibility Criteria:
Bachelor's degree
What's for the Candidate:
As per market standard
Job Location: Remote/Hybrid/In-Office
Note: To accomplish our vision, our Flagship Event 'IAC VISION 2030' would provide employment and career opportunities for millions of job-ready interns, freshers and professionals in our Industry Academia Community (IAC).
By submitting your application you accept the Terms and Conditions.
-
Associate Vice President, Investment Operations
2 weeks ago
Mumbai, Maharashtra, India Ares Operations Full time ₹ 80,00,000 - ₹ 1,50,00,000 per yearOver the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming,...
-
Mumbai, Maharashtra, India Ares Operations Full timeOver the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming,...
-
Program Manager
1 week ago
Mumbai, Maharashtra, India, Maharashtra Cubical Operations LLP Full timeJob Title: Program Manager – IT Service Delivery (Manager / Senior Manager)Location: Mumbai Experience: 8–10 Years Budget: Up to 28 LPA Notice Period: Immediate to 20 DaysJob SummaryThe Program Manager will act as the Account Owner and Service Owner for the outsourced technology partner. The role ensures seamless IT service delivery, operational...
-
TPRM Assistant Manager
17 hours ago
Mumbai, Maharashtra, India Cubical Operations LLP Full timeJob Title:Third-Party Risk Management (TPRM) - Deputy ManagerLocation:Mumbai, IndiaExperience Required:Minimum 3 to 8 years in TPRM / Vendor Risk / Information Security / Risk AdvisoryEmployment Type:Full-timeAbout the RoleWe are looking for a skilled and motivatedDeputy Manager -Third-Party Risk Management (TPRM)to join our Risk Advisory / Cyber Risk /...
-
Associate Director – Third Party Risk Management
2 weeks ago
Mumbai, Maharashtra, India Cubical Operations LLP Full time ₹ 15,00,000 - ₹ 60,00,000 per yearJob Title: Associate Director – Third Party Risk Management (TPRM)Location:MumbaiExperience:9+ YearsJoining:Immediate joiners preferredPreference:Big 4 experience; GCC experience highly desirableRole Overview:We are seeking an experiencedAssociate Director – TPRMto lead and strengthen our Third-Party Risk Management practice. The ideal candidate will...
-
Mumbai, Maharashtra, India Ares Operations Full timeOver the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming,...
-
Sr. Associate
19 hours ago
Mumbai, Maharashtra, India Ares Operations Full timeOver the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming,...
-
Associate, Investor Services
1 week ago
Mumbai, Maharashtra, India Ares Operations Full time ₹ 12,00,000 - ₹ 24,00,000 per yearOver the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming,...
-
TPRM Assistant Manager
2 weeks ago
Mumbai, Maharashtra, India, Maharashtra Cubical Operations LLP Full timeJob Title: Third-Party Risk Management (TPRM) - Deputy ManagerLocation: Mumbai, IndiaExperience Required: Minimum 3 to 8 years in TPRM / Vendor Risk / Information Security / Risk AdvisoryEmployment Type: Full-timeAbout the RoleWe are looking for a skilled and motivated Deputy Manager - Third-Party Risk Management (TPRM) to join our Risk Advisory / Cyber Risk...
-
Network Engineer
1 week ago
Mumbai, Maharashtra, India Ares Operations Full time ₹ 12,00,000 - ₹ 36,00,000 per yearOver the last 20 years, Ares' success has been driven by our people and our culture. Today, our team is guided by our core values – Collaborative, Responsible, Entrepreneurial, Self-Aware, Trustworthy – and our purpose to be a catalyst for shared prosperity and a better future. Through our recruitment, career development and employee-focused programming,...
