Global Exposure Awaits
1 week ago
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Job Details:
International Voice Customer Support (US Process)
CTC: Up to 3.7 LPA | Location: Manyata Tech Park, Bangalore
About the Role:
Handle international customer queries over calls, ensuring smooth issue resolution and excellent service experience.
Day-to-Day:
• Manage inbound/outbound customer interactions for account or service support
• Provide accurate information and resolve concerns efficiently
• Document all interactions in CRM and follow escalation procedures
• Maintain professionalism and empathy throughout each conversation
Must-haves:
• 6 months1 year experience in International Voice Process (mandatory)
• Excellent spoken English & willingness to work in rotational shifts
• Strong attention to detail and customer-first attitude
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