
Community Manager
2 days ago
Title: Community Manager (Manager Level)
Reports to: Operations Manager
Location: Remote (India)
Employment: Full-time
Domain: Web3 / Fintech
Experience: 2-3 years in community management (crypto/Web3/SaaS/Fintech preferred)
Start Date: ASAP
What Youll Do
Manage day-to-day operations across Discord, Telegram, Reddit, X.
Build community guidelines, mod playbooks, escalation paths.
Plan and execute AMAs, Spaces, and campaigns (Galxe, Zealy, QuestN).
Drive engagement programs (ambassadors, quests, onboarding).
Collaborate with Marketing on shareable content.
Implement anti-spam/anti-phishing measures; ensure compliance.
Track metrics, turn feedback into product insights, deliver reports.
What Success Looks Like
Spam-free, growing, and engaged community.
Faster user query resolution and reduced repetitive support.
Consistent event cadence with increasing participation.
Product/Ops teams receive clear monthly insights.
Must-Haves
2-3 years of community management (Web3/crypto/fintech).
Strong hands-on experience with Discord/Telegram tools & bots.
Proven success in running AMAs/Spaces and shipping quests.
Skilled in moderation, escalation handling, and reporting.
Clear communicator with data-driven mindset.
Nice-to-Haves
- Ambassador program experience.
- Basic content/design editing skills.
- Familiarity with wallets, on-chain activity & Web3 scams.
Compensation & Logistics
Remote / Hyderabad (India)
Company laptop + paid tools access
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