
Salesforce Agentforce
2 weeks ago
Freelancing Opportunity
Job Title: Salesforce Agentforce & Data Cloud ConsultantJob Summary
We are seeking an experienced Salesforce Consultant with deep expertise in Agentforce and Salesforce Data Cloud. The ideal candidate will have 7+ years of Salesforce experience with a proven track record in designing, implementing, and optimizing scalable Salesforce solutions across Service Cloud, Sales Cloud, and Data Cloud. This role requires a strong mix of technical expertise, business acumen, and cross-functional collaboration to drive adoption and deliver measurable business value.
Key Responsibilities
- Lead the implementation, customization, and optimization of Salesforce Agentforce and Data Cloud solutions.
- Translate complex business requirements into scalable and secure Salesforce solutions.
- Configure, integrate, and maintain Data Cloud for real-time data unification, segmentation, activation, and insights.
- Design and deliver Agentforce solutions to improve contact center automation, self-service, and overall customer experience.
- Collaborate with business stakeholders, architects, and developers to ensure seamless solution delivery.
- Develop and maintain documentation, best practices, and training materials for users and admins.
- Stay up to date with the latest Salesforce features, releases, and roadmap related to Agentforce and Data Cloud.
- Provide technical guidance, mentorship, and leadership to junior team members.
Required Skills & Qualifications
- 7+ years of Salesforce experience (development, configuration, and administration).
- Proven expertise in Agentforce (AI-powered support automation, Service Cloud integrations).
- Strong knowledge of Salesforce Data Cloud (data unification, identity resolution, segmentation, activation).
- Experience with Sales Cloud, Service Cloud, and Experience Cloud.
- Hands-on proficiency with Apex, Lightning Web Components (LWC), Flows, and Integration tools.
- Solid understanding of data modeling, governance, and ETL processes.
- Salesforce certifications preferred:
- Data Cloud Consultant
- Service Cloud Consultant
- Salesforce Certified AI Specialist
- Excellent communication, problem-solving, and stakeholder management skills.
Job Types: Part-time, Freelance
Contract length: 12 months
Pay: ₹30, ₹40,000.00 per month
Benefits:
- Work from home
Experience:
- total work: 7 years (Required)
Shift availability:
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: Remote
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