Visa Counsellor Cum Tele-Caller

4 days ago

Sector chandigarh Chandigarh, India Smart Choice Immigration Consultants Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Position: Tele caller & Counsellor – Immigration Services

Location: SCO , SECTOR 35C, CHANDIGARH

Employment Type: Full Time Job

We are currently seeking a skilled and experienced Telecaller with a background in the immigration sector to join our growing team. The successful candidate will play a key role in client engagement, providing accurate information, and supporting potential clients throughout their initial inquiry process.

Key Responsibilities:

  • Conduct outbound calls to prospective clients to promote and explain our immigration services.
  • Handle inbound calls and respond to inquiries in a professional and timely manner.
  • Provide detailed, up-to-date information on various immigration programs and eligibility requirements.
  • Maintain accurate records of client interactions in the customer database.
  • Schedule consultations and follow-ups with potential clients.
  • Address client concerns courteously and escalate issues when necessary.
  • Consistently meet daily, weekly, and monthly performance targets related to calls and conversions.

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